Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good, easy,fast Ralph was great!!!!! Very honest and kept his word! Jim in finance was so nice and detailed . This car buying process was by far the easiest. Ralph was great!!!!! Very honest and kept his word! Jim in finance was so nice and detailed . This car buying process was by far the easiest. More
Typical car salesman The truck was great. Deal was good. Same old sales tactics that make buying a car so annoying. I haven't bought a car from a dealership in a while and The truck was great. Deal was good. Same old sales tactics that make buying a car so annoying. I haven't bought a car from a dealership in a while and forgot how exhausting the games they play are. Low balled me on the trade, offered me sticker on an overpriced truck. Pushed some certified lifetime powertrain warranty as to why the price was so high. Finally settled on a price and now the finance guy is pushing hard for the extended warranty. When I tell him I don't need the warranty because I have a lifetime powertrain coverage, he tells me that's not gonna help because it only covers defects in materials and workmanship, not wear and tear... That's certainly not what the sales guys were telling me when we were haggling over the price. That was actually enough for me to walk out at that point, but the only other dealership in the state that had that color truck with options I wanted was clear across the state in Daytona. I was annoyed , but not that annoyed. The finance guy didn't let up with the warranty thing either. Every time I told him no he gave me a disapproving parent like lecture about why I needed it... At the end of the day, I left with the truck I wanted at a price I was okay paying but they almost sucked all of the fun out of my experience buying the nicest newest car I've ever owned. More
Friendly quick and efficient Well organized on time friendly atmosphere made my experience very relaxing and enjoyable, I’m looking forward to my next visit, I may have more ques Well organized on time friendly atmosphere made my experience very relaxing and enjoyable, I’m looking forward to my next visit, I may have more questions because I know with confidence they could answer them!! More
Internet sales guy was awesome Elder Ford made the car buying experience, easy and pain free... I loved working with my sales guy Trey Hill... he really listened to what my needs we Elder Ford made the car buying experience, easy and pain free... I loved working with my sales guy Trey Hill... he really listened to what my needs were and what I wanted.. and really made it happen for me... I'm going to see Trey again to buy another car from him and Elder Ford.. More
Great Internet Sales Experience - Ask for Trey! The people at Elder Ford, especially Trey Hill in Internet Sales, were fantastic. I received top dollar for my trade and a great price on a new Ford F The people at Elder Ford, especially Trey Hill in Internet Sales, were fantastic. I received top dollar for my trade and a great price on a new Ford F-150 XLT. My local Ford dealership couldn't come close to the price I received at Elder Ford so I drove 6 hours to make this deal. Overall, I'm very satisfied with my purchase and experience. More
Poor experience Upon arrival I walked into the first door to the counter, after several minutes a man came and said I needed to go find an available agent at the desk Upon arrival I walked into the first door to the counter, after several minutes a man came and said I needed to go find an available agent at the desks in rooms next to the counter. I waited several more minutes for one to be available then the agent told me to bring my car into the bay. I did so and another person came up and greeted me when I told him why I was there he sent me back to the agent. I went back to the agents desk and finally he filled out the paperwork. I was there for my first oil change and it was not busy at all. After waiting almost two hours someone came out and told me I needed a battery, the cost was very high so I said no. Finally after over two hours someone came out and said my car was ready. I asked about the battery and was told there's no warranty. I purchased the car less than 4 months ago and woyld have thought a new battery was installed but I guess not. Overall my experience was poor waiting over two hours for an oil change and Im very disappointed that I have to spend money on a battery. More
Excellent service Super professional. Ran down the problem in less than no time. What service and understanding of cars. Thank you so much fo r your service. Super professional. Ran down the problem in less than no time. What service and understanding of cars. Thank you so much fo r your service. More
Traded in a lease on a new Ford Focus Sales rep Trey Hill was very helpful and knowledgeable in meeting my needs. He was very courteous and friendly and easy to work with and recommend him Sales rep Trey Hill was very helpful and knowledgeable in meeting my needs. He was very courteous and friendly and easy to work with and recommend him highly. More
Great service Got a great offer to trade in my car for a 2017 Ford Explorer fully loaded. Nacer and Trey service was very good and would recommend anyone to them. Got a great offer to trade in my car for a 2017 Ford Explorer fully loaded. Nacer and Trey service was very good and would recommend anyone to them. More
Excellent auto maintenance service I am very please with the excellent service received when I took my automobile for the 6 months service.. Elder Ford staff are very efficient. I am very please with the excellent service received when I took my automobile for the 6 months service.. Elder Ford staff are very efficient. More



