Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I first came to Elder Ford with interest in a Blue Jeep Laredo but instantly fell in love with a Green Grand Cherokee Limited Edition that they also had on inventory. After working with the inital salesman Laredo but instantly fell in love with a Green Grand Cherokee Limited Edition that they also had on inventory. After working with the inital salesman we were not able to come to an agreement on price. The original price was too far out of my reach. I was then quoted two different prices after calling to try to work out a deal with an additonal salesmanager. I was really upset with the price changes but was then contacted by Ed Michaels. Ed was very helpful and did everything he could to make the deal work for me. We were able to work out a deal that prior to speaking with him was never managable. He was very nice, understanding, and overall, has been the best salesman I have worked with before. This was the 9th dealership I worked with in a 2 month time frame before working with Elder and this was the best customer service I experienced. After signing the final papers I informed Ed that I drove a rental over and needed a way to get it back to my residence. Without hesitation Ed was nice enough to follow me to my house to drop off the rental, drive me back to the dealership so I would be able to leave in the new Jeep. The deal with Ed could not have worked out any better, and I could not have been more happy. He also contacted me a few days after the purchase to check in with me regarding my new vehicle. It was a great feeling knowing he wanted to reach out to see how my new Jeep was working out for me. I would 100% recommed working with Elder Ford and would recommed working with Ed Michaels if you have the chance too. Ed and his manager Mark even threw in 3 free tanks of gas and 2 free oil changes. I just want to say thank you for everything you have done and have been been more happy with a new vehicle! More
I found an '06 F-150 on Autotrader after a month of tireless searching. Ed Michaels contacted me within an hour or of my email. He couldn't have been more straight forward and pleasant throughout the e tireless searching. Ed Michaels contacted me within an hour or of my email. He couldn't have been more straight forward and pleasant throughout the entire process. His price was better than any price I had found in a 500 miles radius and he agreed to my request for an "out the door" figure without hassle or mind games. All it took were two short phone calls and Ed cut me an unbeatable deal. He instilled so much confidence in me that I didn't have a second thought about catching a ride down to Tampa from Atlanta two days later to pick up my truck. When I arrived, Ed had it detailed, fully gassed up and waiting for me right up front. After a quick test drive, we went through the painless process of faxing my financing form to USAA and printing off my insurance. It was a snap. Any car dealership horror story is rendered completely irrelevant after my experience at Elder with Ed Michaels. In no way could I have asked for a better experience from start to finish. His attention to detail and instantaneous friendship will forever set the standard for service and excellence. This is the water mark. ~Michael C, Marietta, GA More
Back again, I purchased a new Ford Fiesta about a month ago and had such an amazing experience with these guys over other new car purchases that I had in the past coupled with my finally embracing better f ago and had such an amazing experience with these guys over other new car purchases that I had in the past coupled with my finally embracing better fuel economy that I decided to trade in my '05 Hummer H2 for a '13 Ford F-150 FX. Being an old school bigger is better Big block V-8 guy I cant get over the power and torque of the Ecoboost engine, xxxx it seems more powerful with less effort i can't explain it, Alien technology has arrived. Anyway enough about me, I would highly reccommend checking out these car pros if you want a low stress car buying experience from a very knowledgeable staff from my initial meeting with Ed Michaels all the way through finance with Michelle. George L Tampa. More
My husband and I came to Elder Ford to check out a 2013 Ford Edge, I have had a 2008 Edge for over 4'years (bought this vehicle from Ernie Haire Ford), we are definitely Ford "people" so came back to the d Ford Edge, I have had a 2008 Edge for over 4'years (bought this vehicle from Ernie Haire Ford), we are definitely Ford "people" so came back to the dealer that took over that business and we are both SO glad we did!! We came the 1st time on Thurs., Nacer Menouni came up to us and listened to what we were looking at, showed us the Edge's available, asked us if we wanted to take a test drive in one we were REALLY looking at closely, I was pleasantly surprised he tole us to go, he would be there when we returned! I have never had a sales person do that, that trust factor was AWESOME!! We ame back yesterday to see what we could purchase this vehicle for bottom line, Nacer did a wonderful job working with my husband that was in sales himself until he retired recently, but really made Nacer and Jeff work hard to get our business! And we weren't really planning on purchasing a new car yesterday, really was just checking out the possibility, yet things went so well we now have a beautiful 2013 Edge!! :) I gave this dealership all 5's mostly because of Nacer Menouni's awesome way of treating his customers, and Jeff's coolness under extreme stress dealing with my sweetie during the process of coming to the great price we got on our Edge!! Woo Hoo, I am a very happy woman today, thanks so much to all of the guys we dealt with, including Beau (?) (hope I spelled your name right!), the Finance Manager who was a very nice Southern guy from Ga., and that always makes me smile to talk with someone from the South (I am from Tenn.)!! Vicki and Doug Dugger More
why we went to elder was a friend asked us to check it out cause they have brought 3 cars from elder so we went and was greeted with friendly faces we said what we wanted and we looked at a number of cars out cause they have brought 3 cars from elder so we went and was greeted with friendly faces we said what we wanted and we looked at a number of cars and worked out a deal that was good for us we were never pushed to get a car we didnt want we like elder we went back and got a second car from them two of the same model and terald hopkins has good group people working for him tom myers has left there he worked hard to earn our business while he worked there More
I went for service and due to the customer service I received from my service advisor, I ended up buying two cars on the same day.Family oriented....love those guys... received from my service advisor, I ended up buying two cars on the same day.Family oriented....love those guys... More
Purchased the van over the phone. Told Ed what other options I had and he was able to give me the best deal. Ed picked me up at the airport, the van was as discribed and so was the service. Ed is an ho options I had and he was able to give me the best deal. Ed picked me up at the airport, the van was as discribed and so was the service. Ed is an honest business man. Tell him what you want and he will deliver. More
I was looking to trade in my Honda Accord for a used truck. I was given a great price for my trade in, usually large dealerships rip you off. Mark and Nacer were not pushy salesman. They showed me many truck. I was given a great price for my trade in, usually large dealerships rip you off. Mark and Nacer were not pushy salesman. They showed me many different options and were able to get me my first brand new F150. I would recommend them to anyone looking for a vehicle. More
All 5 for this dealership. Everyone I came in contact with was very friendly and professional. I really appreciate the service they provided to me. I am not a lover of shopping for cars although I enjoyi with was very friendly and professional. I really appreciate the service they provided to me. I am not a lover of shopping for cars although I enjoying shopping, however Elder Ford changed my attitude about car dealers. This dealership I would recommend to be anyone first stop for a car. Thank you all! More
Our salesman was Trey Palmer. Trey was very positive Our salesman was Trey Palmer. Trey was very positive and a great salesman. The entire time, even though we thought in the back of our mind we woul Our salesman was Trey Palmer. Trey was very positive and a great salesman. The entire time, even though we thought in the back of our mind we wouldnt get the loan due to a few bad years of the economy and bad credit due to that. He also fed us and made us feel good while we were waiting. We would deffently refer him. He did a great job!!!!!! Way to go Trey Thanks Bobby and Luanna Bachmann More