
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,430 reviews
No Customer service. No Customer satisfaction My 2015 F350 has been back 4 times for the brakes and now for the 4th time for the rear differential and after a service I was not happy to get my tru My 2015 F350 has been back 4 times for the brakes and now for the 4th time for the rear differential and after a service I was not happy to get my truck back with low tire pressure and looked it over myself as I own my own High Performance Race shop and found the dirty air cleaner element too. There was oil dripping from the front suspension.The DEF heater failed and got repaired and was not repaired properly and had DEF fluid dripping on my garage floor and is back at Elder Ford. Now I wonder if my services were actually performed every 5k miles at Elder Ford. Mr Miguel Alvarez told me over the phone that Elder Ford can't repair my F350 and that I should take it to a different Dealer. I have left messages for Mr Alvarez to contact me but I have not heard back from him either. I have called 5 times today and left messages for Toni Governale to call me regarding my 2015 F350 and have not been contacted. I have a case number from Ford USA to give her regarding my truck. 15116707 All I want is my truck fixed right and properly. Edmond Grover 813 458 3423 More
Tire blew out Made sure my car was back to good food there when I needed them to in the middle of the day .Made sure I got the best deal Made sure my car was back to good food there when I needed them to in the middle of the day .Made sure I got the best deal More
Short simple and helpful It was a all around great experience they help me get my oil changed in no time and got my tire replaced with out a hassle. It was a all around great experience they help me get my oil changed in no time and got my tire replaced with out a hassle. More
It's Good! I wanted a truck, but got a Ford with a hitch. So it worked out. Its child approved along with both my dogs approving. That means alot. I wanted a truck, but got a Ford with a hitch. So it worked out. Its child approved along with both my dogs approving. That means alot. More
Worst Service Ever Worst service ever. An object flung from a pickup flew under my car, damaged the plastic undercover, scratches and ding driver side and punctured tire Worst service ever. An object flung from a pickup flew under my car, damaged the plastic undercover, scratches and ding driver side and punctured tire. Took two days to plug tire. They never found out what was covered by warranty. Fortunately insurance is handling this. They did not know about the free key promise. When I bought the car and the Auto Butler warranty the sales people said two scratches on passenger front side would be fixed even though not covered; of course they declined to do it. Final straw- a week later I get a call telling me my car is ready for pickup. I told them I was looking at it in my driveway. These guys are great at selling but service is abysmal. I will use other Ford dealers for service and will never but from them again. More
Ruben was an AMAZING help! Ruben was an amazing help, he did everything he could to be sure we were happy and he was extremely successful in helping so much and going above and Ruben was an amazing help, he did everything he could to be sure we were happy and he was extremely successful in helping so much and going above and beyond with his services!! Thank you so much Ruben! More
Very helpful , good customer service. Help me choose a car . The car was clean nice test drive. I would recommend a friend or family member to purchase a carm , good customer service. Help me choose a car . The car was clean nice test drive. I would recommend a friend or family member to purchase a carm More
Great service all around Came in and was greeted as soon as I pulled up. Dashboard on my f150 was lifting near the defrost vents. They took great care of my vehicle. Has my tr Came in and was greeted as soon as I pulled up. Dashboard on my f150 was lifting near the defrost vents. They took great care of my vehicle. Has my truck back within a few days fixed! More
new car buy I came into elder ford after reviewing on autos had an VIP appointment. Everything went so smooth. The staff were all helpful and very nice profession I came into elder ford after reviewing on autos had an VIP appointment. Everything went so smooth. The staff were all helpful and very nice professional. I'm a returning customer wouldn't go anywhere else. More
Very happy Ruben Ordonez was great with everything he did, from greeting me to recommend which car fits my personality. I am happy with my purchase. You should g Ruben Ordonez was great with everything he did, from greeting me to recommend which car fits my personality. I am happy with my purchase. You should go see him. More