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Elder Ford of Tampa

Tampa, FL

4.3
6,101 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,101 reviews

September 14, 2024

They listened to the problems I was having with my truck and Johany knew what it was before they evaluated. He discussed the plan with me and repairs were done. More

by OBRIEN4141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 14, 2024

Abraham was very communicative and easy to work with. We almost didn't do a deal but then he was able to pull all parties together and get it done. More

by Jeg05f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
Sep 16, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 14, 2024

I had no issues with Elder ford made the appointment got my service plus extra service very happy More

by RHUMMEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 13, 2024

Elder Ford is the only place to buy a vehicle great service. In and out always. More

by sean.hebior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 13, 2024

Good prices, nice purchase experience, good inventory, I had a good experience buying my Ranger in this Ford facility More

by jonaldmtb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OSCAR PENALVER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 13, 2024

The worst part experience from the service team to the customer relations team. Will tell everyone to stay away. More

by rnkschneider
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Beavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 13, 2024

Lack of transparency in the sales. They force you into the blue certification which increases the value significantly which translates to higher payments. More

by alexander19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AKIL AIME
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pip
Sep 15, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 13, 2024

Impossible to get in touch, left voicemails, used their "convenient" text messaging option. And still no answer. Take your business away from Ford, at vehicle level and dealer level, they are not intereste More

by E.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 11, 2024

those are a very good experience. All the work was on the time as they said it would be. I’ll definitely go back again. More

by brett.burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2024

My bumper was pulled off as I backed up. You put a zip the on it and ready to charge me. More

by sherry Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 13, 2024 -

Elder Ford of Tampa responded

Hi Sherry, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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