Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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First time going there ,exelent treatment ,very knowledgeable about their work,overall good work guys knowledgeable about their work,overall good work guys More
They did help me. I really appreciate it. Thank you so much for your service. I really appreciate it. Thank you so much for your service. More
Nicole, Johanna, Dylan at top notch pros to work with. They really made my experience less stressful with all the issues I had with my truck. Salesman Caesar is a very nice person but as a sales rep I They really made my experience less stressful with all the issues I had with my truck. Salesman Caesar is a very nice person but as a sales rep I expect a better attention to detail in regards to the truck having wheels that are painted differently, broken antenna, old wipers on the truck and one used tire on the right rear of the truck. I know it’s my responsibility to check these things as well but there was a stressful situation with the vehicle being advertised with the wrong milage and then having to deal with the wrong pricing. Overall I’m grateful to have gotten a somewhat decent truck but after all the issues of the transmission, the spark plugs, and coil packs the vehicle smells awful. I can’t get the smell out no matter what chlorine bomb I use and clean the interior. I’m actually taking the trim plastics off and ripping the carpet out right now. Crazy to have to do on a CPO vehicle. The other thing that bothers me are the door dings on this truck. Finance was amazing, the service department is gold standard and wants to help. More
My blue certified trucks engine blew a month after buying it. I paid a substantial amount for a warranty they covered the repair. I was promised a brand new crêpe motor through Ford and was patiently waiting it. I paid a substantial amount for a warranty they covered the repair. I was promised a brand new crêpe motor through Ford and was patiently waiting for five months for it to be replaced. Out of nowhere a new service manager calls me and tells me that they put a junkyard motor from a total truck in my. Without my permission without ever telling me or consulting me. It was a horrifying experience with tons of other variables, but that’s the gist of it. More
Very easy to speak with Service Rep. Everyone is polite and welcoming. Very happy with outcome. Everyone is polite and welcoming. Very happy with outcome. More
Dealership put equipment that is out dated on used vehicle and charging full price and would not remove it also did other things to increase the price vehicle and charging full price and would not remove it also did other things to increase the price More
Kent and Gino were beyond helpful in every regard, and were committed on following through with their promises, and ensuring complete satisfaction throughout the process. Slim on the finance side of thing were committed on following through with their promises, and ensuring complete satisfaction throughout the process. Slim on the finance side of things was very thorough in explaining all the warranties and made sure we got the best deal possible. Lastly, Cheyanne could not of been more helpful in communicating, and coordinating. They are 5 star, and really put the customers first! More
Everything from the time I spotted the car for sale until I drove it off the lot was absolutely smooth and painless. Everyone from the original sales manager to the young man who prepped the car in a fantast I drove it off the lot was absolutely smooth and painless. Everyone from the original sales manager to the young man who prepped the car in a fantastic job. I would certainly buy from Elder Ford again realize they are one of the largest raptor Shelby pick up truck Stores in the country great job More
Awesome customer experience! Especially, the initial check in process. Exceptional attention to detail. Thank you! Especially, the initial check in process. Exceptional attention to detail. Thank you! More
Very personable Got the deal done in a timely manner. I would definitely recommend him I would definitely recommend him More