El Monte Nissan

Best Customer Service Ever!!!! Over the years, my wife and I have purchased many different types of vehicles from Garland Latta and from different dealerships that he's worked. It's Over the years, my wife and I have purchased many different types of vehicles from Garland Latta and from different dealerships that he's worked. It's because of his costumer service that keeps us returning. I never met a dealer with the patience and willingness to work so hard for their customer. Garland Latta met us at the dealership on his day off to close the deal after we made our decision to purchase. I've never before met a dealer like that and for that reason, I will always purchase from Mr. Latta, no matter where he works. Thank you for everything. More

Always Exceeding Expectations I've done business with Garland Latta for nearly 20 years! His level of professionalism while taking the time to understand his customers needs is unm I've done business with Garland Latta for nearly 20 years! His level of professionalism while taking the time to understand his customers needs is unmatched. I not only recommend doing business with Garland I refer family and friends to him because I take comfort knowing that he is always looking out for their best interest! More

Best experience buying a car! Sales Manager went above and beyond to present finance options that suited my needs. Sales team was also very helpful and informative. I've purchased Sales Manager went above and beyond to present finance options that suited my needs. Sales team was also very helpful and informative. I've purchased many cars in the past ,but this was by far my best experience. I highly recommend this dealership. More

Superior Customer Service I was recently in market to purchase a additional vehicle. I gave my wish list for the features I was looking for, Garland Latta made the transaction I was recently in market to purchase a additional vehicle. I gave my wish list for the features I was looking for, Garland Latta made the transaction smooth and customer friendly! I will recommend him as a outstanding Sales Manager! And will continue to do business for that! More

You really came through for me....thank you!!!! I've purchased several cars in my 50 years of life. I've purchased Mercedes, Lexus's , Lincolns and Hyundais. I never had a sales manager, on his day I've purchased several cars in my 50 years of life. I've purchased Mercedes, Lexus's , Lincolns and Hyundais. I never had a sales manager, on his day off, give me an effortless, seamless transaction as Latta has. I picked out my car on line, he had my deal done as well as financing before I arrived. I just paid my down payment and signed my paper, then drove my car home with a full tank of gas.....effortless. By the way, my credit is not perfect😜 If you need a car, with no stress, and you have perfect or less than perfect credit, call Latta. He will take care of you!!! More

excellent dealer My family and me , visit the dealership, and I drove the Altima 2017, I find a very good salesperson. Jesse Avila. He show us the car 🚗, and explain My family and me , visit the dealership, and I drove the Altima 2017, I find a very good salesperson. Jesse Avila. He show us the car 🚗, and explain to us all the options, we considered, be back in 2 weeks, when I be back to Mexico City , and I 'lol take in lease the Altima , in color black. I recommend a Jesse , so much , he is very professional. Thanks . More

The team that helped us purchase a new vehicle was AMAZING! My husband and I just purchased a used vehicle from the used car manager Latta! He and his team were absolutely amazing! Treated us like family every My husband and I just purchased a used vehicle from the used car manager Latta! He and his team were absolutely amazing! Treated us like family every step of the way. Highly recommend Ross Nissan for your next vehicle purchase... I know we will be back :) More

happy customer I was grateful that Albert spoke Spanish with my husband, it really helped us feel more comfortable. It was a great from test drive to financing. We I was grateful that Albert spoke Spanish with my husband, it really helped us feel more comfortable. It was a great from test drive to financing. We will be back for service! Gracias. More

Service at its best While looking to trade in my vehicle Latta Garland made my process easier than I thought he beat the rate and terms of my purchase order and helped me While looking to trade in my vehicle Latta Garland made my process easier than I thought he beat the rate and terms of my purchase order and helped me purchase a new Nissan Rouge with an awesome warranty. He was no nonsense cut straight to the chase and I was in and out with my new vehicle. He gave a very fair amount for my trade in also. This is definitely the place to go. ASK FOR LATTA! Latta will get a latta of my business. Hands down the best person I have ever dealt with. Thanks again! More

LOST MY BUSINESS!!!!! LOST MY BUSINESS!!! I can't believe how many times I tried to give Ross Nissan my business and all they do is treat me is like a number at a local gro LOST MY BUSINESS!!! I can't believe how many times I tried to give Ross Nissan my business and all they do is treat me is like a number at a local grocery store. First, their mail adverts meet shows a black on black Nissan Rogue Select for 16,998 (great deal right)----WRONG!!! Here is where they get you, that price is ONLY on GREAT CREDIT & Fixed APR. Apparently the color on ad is a silver and a RED. I will post a picture here; how is this RED?? Anyway back to the advertisement ---0% for 72 months----great----YEAH RIGHT!!!! That 16,998 goes up another 1k for not choosing fixed APR. so okay fine 17,998, I wanted to know some figures I am looking at before going in. The "General Manager" named Abel calls me instead of the Internet spokeswoman I talked to (Stephanie) who isn't friendly (Abel) and tells me he's not going to go over anything with me; if I want to know any sort of numbers I gotta come in. So I have waste my time and my gas just to see if the price and payments work for me?? xxxxxxxx!! Of course he wants to make super deals so he didn't like the fact that I was insistent on 0% interest and not fixed APR. who's buying the car?? I Am!!!!! I know many other dealerships who, when we're having mini sales didn't mind showing me some numbers; but this guy, simple, doesn't want to do anything. Yes, I'm leaving this on Facebook and soon Yelp and wherever else this 1 star review can be used! and I hope it helps people. Don't waste your time here and be treated like a number; go to another dealership where they recognize you, call you by name, don't haggle you, and don't expect you to waste time & gas just to run numbers. Your time is too valuable and you don't need to waste time in a physical dealership to know prices. More