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El Dorado Mazda
McKinney , TX
216 Reviews
Welcome to El Dorado Mazda
CAR BUYING DONE RIGHT
If you're in the market for a new vehicle, you're likely spending hours researching and seeking advice from family and friends to narrow down your top choices. Once you've identified your ideal car models, it's time to head to the dealership for a test drive. However, many car dealerships have a reputation for pressuring customers with hard sales, egos, and games, which can detract from the fun of the shopping experience. This can leave you feeling worn out and frazzled, especially if you have several dealerships to visit.
At our Mazda dealership, we understand that purchasing a new or used car is a big decision and that you deserve a stress-free and enjoyable shopping experience. We pride ourselves on providing a different kind of car-buying experience, one that's focused on your needs and preferences. When you visit us, you'll find a friendly and knowledgeable team ready to help you find the perfect car for your lifestyle and budget. We'll take the time to answer your questions and guide you through the process without any pressure or gimmicks.
When it comes to pricing, we believe in transparency and honesty. You'll know exactly what you're paying for, including any incentives, rebates, or discounts that may apply. There are no surprise charges or hidden fees in the fine print. The goal of our finance team is to make sure you feel confident and comfortable with your purchase, knowing that you got a fair deal.
So if you're looking for a different kind of car-buying experience, visit us today. We're committed to providing you with the best possible service and helping you find the car of your dreams. After all, it's your time, your vehicle, and your needs that matter most.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 216 reviews
August 19, 2023
I came in on a Saturday morning with no appointment for an oil change. Since we paid for maintenance when we purchased the vehicle from El Dorado, it makes more sense to use their service rather than a qui an oil change. Since we paid for maintenance when we purchased the vehicle from El Dorado, it makes more sense to use their service rather than a quicker fast oil change place. The oil change took 2.5 hours; however, only about 30 minutes more than I was told it would take. I was less than impressed with William and in particular his customer interaction. He was impatient and just edgy enough to be polite while still being condescending and bothered. It could have been and off morning for either of us, but I feel it is important to share my experience. This was unusual in that we have always had great customer service experiences both in Sales and Service at El Dorado. Please keep up the good work, it is truly appreciated. 4-stars that lean heavily into past experiences. More
by Scott
Employees Worked With
William
August 16, 2023
Accomodating, nice person to talk specialy to agent hassan..he very explain everything and easy to approach.. hassan..he very explain everything and easy to approach.. More
by Jaymar
Employees Worked With
August 10, 2023
The salesman who very helpful, gave us a full range of options and I believe the dealership gave us a fair price options and I believe the dealership gave us a fair price More
by sryfa2
July 19, 2023
Always treated professionally and always with a smile. I will only go to this dealership. I will only go to this dealership. More
by Janis Neely
Employees Worked With
July 12, 2023
Excellent professionalism with personable employees. No extra hassle to complicate the purchase. I will definitely recommend future customers No extra hassle to complicate the purchase. I will definitely recommend future customers More
by jacobnutter3
Employees Worked With
Paco and Jim
July 10, 2023
I absolutely hate the car buying experience but Brad, Carlos, and Paco made it a great day! We weren't convinced we were going to buy a car just yet but they were patient and answered all our questions a Carlos, and Paco made it a great day! We weren't convinced we were going to buy a car just yet but they were patient and answered all our questions and listened to our concerns. 1000% would go back to them if/ when we need another car. More
by Mike&Lisa
July 09, 2023
The dealer ship was very accomodating he really gave his best to convince me to purchase the car and he explained well the features of the Car that’s why I didn’t hesitate to process all in online even wit best to convince me to purchase the car and he explained well the features of the Car that’s why I didn’t hesitate to process all in online even without seeing the car. More
by rechivonvesagas
Employees Worked With
July 01, 2023
Everyone we worked with was fantastic. Did not pressure me like two past experiences with a DFW Toyota Dealership and Ford dealership in Las Vegas. They treated my wife and I with profess Did not pressure me like two past experiences with a DFW Toyota Dealership and Ford dealership in Las Vegas. They treated my wife and I with professionalism and respect. Our first Mazda and a fair price so in all we are very satisfied with this transaction. More
by K.A.K. & P.K.
