El Dorado Mazda

After being asked for information such as interest rate, the sales person did not know what it was and had to go back and ask. Seemed to lose interest in the sale as questions were asked (Jonthan) and Eric the sales person did not know what it was and had to go back and ask. Seemed to lose interest in the sale as questions were asked (Jonthan) and Eric (one of the managers) on our way out, all he had to say was ...guess we could not get close enough. No one said come back, sorry we could not get closer or anything. Rude, rude people. Heard comments made by staff about other customers. Would never go back there and will tell everyone I know not to go there. There are a lot more Mazda dealerships in this are and this one left a very bad taste in my mouth along with the others with me. Oh, and once Jonathan was told these terms were not going to work, his comment was OH and walked away. Crappy dealership. More

The speed in which the serviced my car was incredible. I was in and out faster than I had ever expected. They completed the work in the time frame they stated to me! Thanks for not being pushy as well! I dr was in and out faster than I had ever expected. They completed the work in the time frame they stated to me! Thanks for not being pushy as well! I dread going to some places because they are so pushy to get you to buy extras. More

Every trick in the book from this sales team. I was lied to so many times during my encounter with this dealership. They even pulled the "checking your credit because of the Patriot Act" -- I had my own fi to so many times during my encounter with this dealership. They even pulled the "checking your credit because of the Patriot Act" -- I had my own financing so it was NOT required. Lies, lies, lies. No concept of professionalism. More

I recently leased a Mazda 3 and I'm not happy with this place. I am not coming back for service or anything else. I also removed their sticker from my car as soon as I got home to avoid helping them with f place. I am not coming back for service or anything else. I also removed their sticker from my car as soon as I got home to avoid helping them with free publicity. I got a very good deal and they didn't scam me, but - I am a very well informed buyer, you can't scam me, period. Other than that - they didn't "sell" me the car, I bought it from them, despite them. I knew exactly which car I wanted, called before going and liked it, but the salesman Robert was terrible, short and rude; a few times he showed how frustrated he was, as if he really hated his job. The 2 sales managers were also pretty bad, one mistreating Robert in front of me as if that would make me feel better? And the other one, completely disengaged, as if he couldn't care less if you are there or not. Another sales person that helped me at the end of the transaction was nice, but completely clueless. The finance manager was very short and somehow rude as well. Honestly, If it wasn't that I wanted that car and I wouldn't find a similar unit anywhere else, I would have told them to shove it up their *** My previous car buying experiences were at Subaru dealers (Subaru of Plano and Sewell Subaru) and boy, is there a difference!! Next time I hope to buy a Subaru again. More

Cleaned us out on a lease. Being inexperienced we were bamboozled into a 4 year lease with 3k down on a $35k Vehicle. Ended up being locked into a $600 payment. Do the math. That's almost $30k paid for bamboozled into a 4 year lease with 3k down on a $35k Vehicle. Ended up being locked into a $600 payment. Do the math. That's almost $30k paid for the lease. Partially my fault for being an idiot. But I wont be fooled a second time. I hope others read this and are careful. More

This is the worst dealership I have ever been to. Not only did they accuse me of lying about their misprinted ad, but when I came back to buy a vehicle they were so rude and disrespectful that I ended up only did they accuse me of lying about their misprinted ad, but when I came back to buy a vehicle they were so rude and disrespectful that I ended up walking out. We agreed to a price over the phone and when I came in that was not the price I was offered. I negotiated it down some and then told them I needed a few minutes to make some phone calls and make sure I was doing the right thing and getting a good deal, as this was my first time buying a car. The sales manager kept trying to bully me into the deal and actually told me that if I didn't think it was a good deal that I could go to another dealership. So I did. I went to Hiley Mazda of Arlington, was treated respectfully, and bought a nicer car for the same price. I will never go back to this dealership. More