El Dorado Mazda

When working out the deal they seemed open and honest. Salesman Kevin Green was prompt on returning calls and emails. Trouble came in when relying on the so called certification that you pay $1995 for Salesman Kevin Green was prompt on returning calls and emails. Trouble came in when relying on the so called certification that you pay $1995 for on all cars. Supposed to have gone through an over 170 point inspection. Tell me how a car can go through that and the windshield washer fluid be empty upon delivery? Makes me question what the $1995 was for. More

I hope never to have to go to El Dorado Mazda again! We decided to purchase the CX5 we had leased the past 3 years thru them. Anticipating that we were going to turn around and resell the car, we had s We decided to purchase the CX5 we had leased the past 3 years thru them. Anticipating that we were going to turn around and resell the car, we had service completed including a full inspection the day before. We received a video of the entire inspection as part of the service. When we attempted to payoff the residual, the manager said we also had to pay $1000 for an inspection. We argued this was not fair as we had just had the car inspected by them the day before, we have driven the car ourselves for the past three years, and had had most of the servicing done on the car by them. He was quite adamant and very demeaning and refusing to change the amount. I expect he knew full well that if we gave up and instead just turned the car in, the dealership could realize the app. $10K in equity instead of us getting this. Finally, after a terse discussion, he cut the inspection fee in half to $500. A state inspection is what, $30? Yet he would only go down to $500! We had no choice if we were going to buy out the car. We left there so very angry and vowing never to go back and to tell everyone we knew how he tried to cheat us. Note: we just this past week had the same circumstance with the Ford that we had been leasing and there was NO CHARGE for the inspection! I hope that Mazda manager felt he really "won" vs. us senior citizens! He was so rude and patronizing, we just couldn't believe it! More

Ross was very helpful. . I had a loaner car while my car was being servicing. Good customer service . I had a loaner car while my car was being servicing. Good customer service More

Service is always efficient, and the staff knowledgeable and friendly. Really appreciate the video inspection and itemized service recommendations. and friendly. Really appreciate the video inspection and itemized service recommendations. More

Always quick, always friendly and professional. Great prices. Service dept Aza Guillen and Ross are awesome! Great prices. Service dept Aza Guillen and Ross are awesome! More

Been going to the location for more than 10 years and it’s always wonderful experience. They always let me know the issues and help me to fix it with reasonable price. it’s always wonderful experience. They always let me know the issues and help me to fix it with reasonable price. More

Always takes care of me, hardly any wait time. Reasonable prices. And Ross and Aza are the best! Reasonable prices. And Ross and Aza are the best! More

Great experience overall. Very professional and had plenty of patience with our purchase. I would recommend to family and friends. Very professional and had plenty of patience with our purchase. I would recommend to family and friends. More

Very easy to set up the appointment online. Always friendly service. They made sure that I only got the service I truly needed. Always friendly service. They made sure that I only got the service I truly needed. More

They are very assistive and accomodating, fast transations. Casey help us to purchase the HR-V! transations. Casey help us to purchase the HR-V! More