El Dorado Chevrolet - Service Center

Vance Cole is a great service agent. He is nice and friendly. Keep update on the progress of the oil change and others. Thanks Vance He is nice and friendly. Keep update on the progress of the oil change and others. Thanks Vance More

I never have to worry if my truck is going to be taken care of when I bring it in for service. I’ve been bringing my trucks to Ty for 4 years now. He always keeps me informed of the progress and gets it care of when I bring it in for service. I’ve been bringing my trucks to Ty for 4 years now. He always keeps me informed of the progress and gets it taken care when promised. More

This dealer has one thing going for it. They offer a 10% veterans discount, if you remember to ask for it. However, at nearly $1000 to repair a worn side mirror mechanism, the job is still They offer a 10% veterans discount, if you remember to ask for it. However, at nearly $1000 to repair a worn side mirror mechanism, the job is still ridiculously expensive. Besides that, it took them three working days plus a weekend to diagnose, get parts, and complete the repair process. How can any customer be happy with this? More

I have been going to El Dorado Chev for years and have been impressed with their customer service. The caring employees make it what it is. been impressed with their customer service. The caring employees make it what it is. More

Always a pleasure doing business with Eldorado professional and very caring group of Service providers. professional and very caring group of Service providers. More

Ty was able to get Mary’s Tahoe back on its feet, in order to renew her tags. order to renew her tags. More

During my last trip to this dealership, I had a Less than desirable experience. While I was there, I observed an employee become engaged in a near physical confrontation With a tow tow Truck driver regardin desirable experience. While I was there, I observed an employee become engaged in a near physical confrontation With a tow tow Truck driver regarding the status of a vehicle. The dealership employee became so enraged at the tow. Truck driver that he followed him out of the office and physically threw keys To a vehicle at him while shouting at him, demanding him to stop and turn around and face him. At the time that this happened, the area was full of customers who were all in shock. Ultimately, another employee had to get between the two gentlemen and stop the dealership employee who was clearly the aggressor as the tow truck driver was trying to disengage and walk away unsuccessfully. The employee of the dealership who demonstrated this behavior was extremely unprofessional in hostile. This single event has caused me to reconsider visiting this dealership again. More

Easy to secure an appointment. Efficient check in process. Courtesy ride to my next place. Completed significant amount of service (oil change for engine, tranny, transfer case, Efficient check in process. Courtesy ride to my next place. Completed significant amount of service (oil change for engine, tranny, transfer case, and both diffs) in a few hours. I did wind up with a slight oil leak under the vehicle over the weekend, but drove in on Monday and they corrected within 30m. More

Appointment on time? Dropped off vehicle and was shuttled home. Contacted when completed and picked up then. Easy in and out. Spent less than :20 minutes total in deal Dropped off vehicle and was shuttled home. Contacted when completed and picked up then. Easy in and out. Spent less than :20 minutes total in dealership (less is best!) More

Washed my car and paint peeled off the hood. The dealership didn’t say anything about it even though they would have 100 percent seen it when it was being dried. Before photos show the damage wa The dealership didn’t say anything about it even though they would have 100 percent seen it when it was being dried. Before photos show the damage was NOT there. More