Back

El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,931 Reviews

1,931 Reviews of El Dorado Chevrolet - Service Center

Sort by
May 30, 2024

Came in for a recall (Takata air bag). Was told parts were going to be ordered and would be notified the following week. Haven't heard from them yet. Going to try another dealer. More

by B.WATS1
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not talk to Pete Meuller
May 30, 2024

Set an appointment and was greeted promptly by Ty King! Had the car fixed In an hour as promised! Great service from ElDorado Chevrolet and Ty King! I have done business with ElDorado Chevrolet since 19 More

by MarkJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Northington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Cartwright,
May 30, 2024

Fast and great service! No line to get your vehicle done. Service tech was great. More

by OARAIZA7200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Everything was good and I was in and out in timely matter even though I was a few minutes late. The only thing was that know came out to greet me and I ask what I was there for. Has this changed? More

by BANDCCANCINA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
May 29, 2024

Lucas was very helpful in finding the correct part I needed and then sending an invoice to another dealership for payment. Everyone I spoke with went above and beyond to make my experience enjoyable. I More

by Christie Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
May 26, 2024

Won’t be bringing any car here ever again protect your customers cars better and fix your security cameras More

by angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peggy Arledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

My Advisor Tye was very nice&helpful! I will always recommend this place to anyone More

by rechassity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tye
May 26, 2024

I was in and out of the shop quicker than I expected. My Service Advisor, Stephen McAnally was awesome. More

by WLEICHENLAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen McAnally
May 26, 2024

Normally it’s good but my last visit was less than subpar. The service was horrible More

by bbrack23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Aldridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Humberto (Adrian) Dozal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Cartwright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Micheal Mac Donald was great and really helped to get my truck fixed. They got me right in More

by COFFMANVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacDonald
...
86
...