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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,929 Reviews

1,929 Reviews of El Dorado Chevrolet - Service Center

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August 07, 2024

Service was done very quickly and professionally. Mike McDonald stayed on top of the service at all times. More

by MYLESSCHNEIBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDonald
Report | Print
Aug 08, 2024 -

El Dorado Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 06, 2024

From sales man to the service department it was easy. They kept me informed the whole time. More

by WILL852003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi Will, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

August 06, 2024

Excellent experience, from initial inquiry to purchase delivery. Every member of the team was professional and customer satisfaction focused. We had fun with our purchase while the product quality and per More

by DR.JRCRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

El Dorado Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jack.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Welcome to the Eldorado family!

August 06, 2024

Very satisfied! Had a great experience and would highly recommend this dealership to everyone I know. More

by RAYFROMTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Mustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi Ray, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

August 06, 2024

Service team at el dorado chevy is one of the best. Michael McDonald always takes great care of me! More

by BJPALMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Retana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McDonald
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Aug 07, 2024 -

El Dorado Chevrolet responded

Hi, Your experience with Mike is just the beginning of your wonderful Eldorado Chevrolet experience. If you ever have any questions, give us a call or better yet stop by! Welcome to the Eldorado family!

August 05, 2024

Knew exactly what we wanted and deal was quick and easy. Salesman was knowledgeable. We had a few bumps but was taken care of with no hesitation. More

by KYLEEDANDERSON21
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Ariaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi Kylee, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

August 05, 2024

Car salesman tried overpricing a car and continued to lie to our faces about how much they buy their cars for. Won’t go back More

by bd
Workmanship
Recommend Dealer
No
Employees Worked With
Mike Hourani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

El Dorado Chevrolet responded

Thank you for taking the time to tell us about your recent experience at El Dorado.. We strive to provide an exceptional experience for all our customers. I’m very sorry to hear you were unhappy with the quality of our work. Please know that your feedback is important to us and will be used to improve the customer experience at our store.

August 04, 2024

They do a good job and with my appointment it was a fast turnaround to get my truck back More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was very friendly
Report | Print
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi Mark, Thank you for the kind words and we love the 5 stars!! If you ever have any questions, give us a call or better yet stop by! Welcome to the Eldorado family!

August 03, 2024

I always fell welcome since the moment I pull up to the service department. Everyone is very friendly More

by Kyle Slaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren
Report | Print
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi Kyle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! You're part of our family!!

August 03, 2024

Easy to make an appointment online and service representative came to assist us as soon as we arrived. Took a bit over an hour to get an oil change but the waiting area was comfortable for the More

by troydb68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin
Report | Print
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi Troy, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Sherman Family!

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