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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,929 Reviews

1,929 Reviews of El Dorado Chevrolet - Service Center

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August 11, 2024

Fast and efficient. I felt confident in the inspection that was done on my vehicle. More

by mrnmrsmckinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen (Service dept)
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Aug 12, 2024 -

El Dorado Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

August 11, 2024

Much Quicker than in the past. That was helpful, thank you! With us customer service, and being time conscious, is a key, to what we look for in a dealership! More

by RonnieS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike McDonald
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August 11, 2024

Excellent service as always! Paul was our service consultant and he was very knowledgeable and professional. More

by bjj.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gallamore
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Aug 12, 2024 -

El Dorado Chevrolet responded

We're glad to hear you found Paul so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

August 11, 2024

Michael was a fantastic porter and Jose was very helpful. Incredible staff and very welcoming. More

by alcacace3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Arledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Michael
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August 11, 2024

Bad. Shouldn’t have to suffer cause they can’t fix a problem. Paying on a vehicle I’m not using More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Gill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lawing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Griffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

El Dorado Chevrolet responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Is this a sales or service issue? Please let us know so we can get that department manager involved to hopefully correct the issue. We hope to hear from you soon.

August 09, 2024

Great , friendly service! Trustworthy service advisor who cares about doing the right thing in a timely fashion. More

by Fumcroldguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McDonald
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August 08, 2024

Hands down best Chevy dealership to do business with. They understood what we needed for our family and genuinely cared. Excellent customer service. More

by KTLOU203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 08, 2024

Always friendly and takes care of business. I have been a customer for years and proud to say so. More

by RDOTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 08, 2024

Great service with Vance 5 stars we appreciate his help and was very quick !! Thank you More

by Emily A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance
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Aug 12, 2024 -

El Dorado Chevrolet responded

Hi Emily, thank you for your kind review; we are happy to pass along your comments to Vace here at El Dorado Chevy.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2024

El Dorado has knowledgeable , friendly, efficient employees. I was Kept apprised of time and costs. More

by DOCTOR_PAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Addy
Report | Print
Aug 12, 2024 -

El Dorado Chevrolet responded

Hi Doctor Pam, We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

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