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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,928 Reviews

1,928 Reviews of El Dorado Chevrolet - Service Center

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August 20, 2024

Non stop trying to trouble shoot how to fix a simple issue on a brand new vehicle. More

by BRITTANYSHARROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2024

I’ve been working with Stephen for years. My vehicle is still in like new shape for its age and mileage. He is a big part of why my vehicle is in such amazing shape. More

by KENNYSIPHONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McAnally
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hi Kenny, We're glad to hear you find Stephen was so knowledgeable and helpful! We're happy to have you in the Eldorado family.

August 18, 2024

Bought a 2024 Chevy Silverado has been in the shop for 3 weeks they can’t figure out why the volume on the radio does not work. They told me it’s normal for the radio to sound like that which it’s not true More

by NNUNEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Alzghoul
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 18, 2024

Great Customer Service especially the service Rep,Stephen McAnnaly who I deal with when I have my vehicles serviced. More

by MURL1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McAnnaly
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hi Thank you for taking the time to share your experience. Stephen is a great asset to our service department. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

August 18, 2024

Dealer was very fast in dealing. Good salesman who was very easy to work with More

by JERILCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin the sales lerson
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hi Jeril, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing El Dorado Chevrolet and we hope to see you again.

August 17, 2024

Mike was very professional and gave me confidence he could manage my truck's issues More

by JT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McDonald
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hello, we're happy to hear you had such a positive experience with Mike! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2024

Unprofessional, Disrespectful, need more training. Could of cost me $6000? Lack of training. Not happy at all. Would not refer you guys to anyone to buy a car or for a service More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

The best dealer in Mckinney. I have been doing business with them for the past couple of years.They worked with me every step of the way. More

by NANITA.FRANCO81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Rollan
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Aug 16, 2024 -

El Dorado Chevrolet responded

Hi Nanita, Thank you for the wonderful review. You're part of the family and if we can ever assist you with anything, please let us know. Thank you again for choosing El Dorado Chevrolet and we hope to see you again.

August 16, 2024

Scheduling the service was quick and followed up with email and text notifications. Easy drop off and pickup of vehicle after service. More

by EDSEKULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDonald
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Aug 16, 2024 -

El Dorado Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

August 16, 2024

My experience at this dealership was quick and easy. The representative was personable and polite. More

by KYLEHMCDONALD
Recommend Dealer
Yes
Employees Worked With
James Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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