El Dorado Chevrolet - Service Center

Quick and exelent work am happy because Chevrolet does good work and keep customers satisfacied. good work and keep customers satisfacied. More

The service department is horrible. Full of lies and then argues with the customer when the service advisor miss-spoke or blatantly lied. There was another customer that heard what was Full of lies and then argues with the customer when the service advisor miss-spoke or blatantly lied. There was another customer that heard what was said and the advisor still wanted to argue. 3-4+ hours for an oil change? Not only did you lose a new car sell but I will be taking my truck to any other Chevy dealer for all future service work. More

Very good service. Always kept me informed. Coming back! Great service advisor. Can't say enough good things about them. Always kept me informed. Coming back! Great service advisor. Can't say enough good things about them. More

Super slow, over 2. 25 hours for just an oil change. Staff was overheard making fun of another customer, very unprofessional. No follow up from the Service Director after 25 hours for just an oil change. Staff was overheard making fun of another customer, very unprofessional. No follow up from the Service Director after I sent an email with concerns. Radio display was not working after the truck came back from oil change and then they tell me I would need to leave my truck for 4 to 6 days to look at why radio display screen went blank. More

I love my new car. Thanks Chevy for helping me find my car. My dream car Thanks Chevy for helping me find my car. My dream car More

Vance got me in and out within the time he committed to. He explained everything done during the service. He explained everything done during the service. More

Great service. Appreciate the their attention to detail and updating me on progress of my vehicle. Appreciate the their attention to detail and updating me on progress of my vehicle. More

I had my vehicle towed to El Dorado Chevrolet and I was called as soon as my vehicle arrived to discuss my vehicle concerns. I was texted as a follow up to make sure I had a contact name and number to call called as soon as my vehicle arrived to discuss my vehicle concerns. I was texted as a follow up to make sure I had a contact name and number to call for an update. Everything was completed before the end of the workday. More

This service dept is not what it was in the past It should not take 6 days to diagnose a problem with a light that is on should not take 6 days to diagnose a problem with a light that is on More

Vance was a great help with everything that was needed with the vehicle, and was super helpful with the process. with the vehicle, and was super helpful with the process. More