El Dorado Chevrolet - Service Center

I don’t have any real complaint with Eldorado Chevrolet. I am dissatisfied with my particular truck. Within the last 12 months I have had 5 mechanical failures, some of which have required multiple attempts I am dissatisfied with my particular truck. Within the last 12 months I have had 5 mechanical failures, some of which have required multiple attempts to repair. I am at the point I can’t trust that this truck will last, making it necessary to soon move on to a different vehicle. Chevy trucks have long been my preferred truck, but I am considering moving to a different brand. More

always very good but am disappointed that when I leave messages for Lucas to call me back {2 or 3 times for this appointment, I never received a call back.} Lucas has always been great and he was this tim messages for Lucas to call me back {2 or 3 times for this appointment, I never received a call back.} Lucas has always been great and he was this time but I was disappointed that I left messages with no response . More

Friendly and service is always as promised and on time. Very helpful in answering questions. Very helpful in answering questions. More

Brought vehicle in for recall on tail gate and problem with rear cameras. Tim Barnett was great. He communicated with me through out and kept me informed with what was happening. with rear cameras. Tim Barnett was great. He communicated with me through out and kept me informed with what was happening. More

The service was very poor left my blower hose disconnected also a OBS sensor disconnected it was terrible disconnected also a OBS sensor disconnected it was terrible More

Mati is very professional. He gave particular attention to details. Very focused on our needs He gave particular attention to details. Very focused on our needs More

Always friendly and attentive and helpful. Most recent repair required an appointment and still had to leave my car for 2 days before they could even look at it. That was a little frustrating Most recent repair required an appointment and still had to leave my car for 2 days before they could even look at it. That was a little frustrating as it was just a rattling in my dash board. If I set an appointment, they should be able to at least diagnose the same day. This was a warranty issue, and it cost me two days of rental and inconvenience. I don’t like leaving a bad review for this dealership because I love them. But this hurt a little. More

It takes to long for an oil change Last time 2:30 and the one before 6 hours the one before 6 hours More

El Dorado Chevrolet Service Department is top knotch and I would highly recommend them for all your service needs. We have been using them for 25 years. Our Service Advisor Stephen McAnally does an exce I would highly recommend them for all your service needs. We have been using them for 25 years. Our Service Advisor Stephen McAnally does an excellent job, he is very knowledgeable, professional and personable. He takes pride in his work with providing the best service he can to his customers. Chevrolet is fortunate to have Stephen represented their company. More

I have bought nine vehicles from this dealership From the same sales person, they have always taken very good care of me. Plan on purchasing another one soon. the same sales person, they have always taken very good care of me. Plan on purchasing another one soon. More