El Dorado Chevrolet - Service Center

This dealer has one thing going for it. They offer a 10% veterans discount, if you remember to ask for it. However, at nearly $1000 to repair a worn side mirror mechanism, the job is still They offer a 10% veterans discount, if you remember to ask for it. However, at nearly $1000 to repair a worn side mirror mechanism, the job is still ridiculously expensive. Besides that, it took them three working days plus a weekend to diagnose, get parts, and complete the repair process. How can any customer be happy with this? More

I have been going to El Dorado Chev for years and have been impressed with their customer service. The caring employees make it what it is. been impressed with their customer service. The caring employees make it what it is. More

During my last trip to this dealership, I had a Less than desirable experience. While I was there, I observed an employee become engaged in a near physical confrontation With a tow tow Truck driver regardin desirable experience. While I was there, I observed an employee become engaged in a near physical confrontation With a tow tow Truck driver regarding the status of a vehicle. The dealership employee became so enraged at the tow. Truck driver that he followed him out of the office and physically threw keys To a vehicle at him while shouting at him, demanding him to stop and turn around and face him. At the time that this happened, the area was full of customers who were all in shock. Ultimately, another employee had to get between the two gentlemen and stop the dealership employee who was clearly the aggressor as the tow truck driver was trying to disengage and walk away unsuccessfully. The employee of the dealership who demonstrated this behavior was extremely unprofessional in hostile. This single event has caused me to reconsider visiting this dealership again. More

Easy to secure an appointment. Efficient check in process. Courtesy ride to my next place. Completed significant amount of service (oil change for engine, tranny, transfer case, Efficient check in process. Courtesy ride to my next place. Completed significant amount of service (oil change for engine, tranny, transfer case, and both diffs) in a few hours. I did wind up with a slight oil leak under the vehicle over the weekend, but drove in on Monday and they corrected within 30m. More

Ty was able to get Mary’s Tahoe back on its feet, in order to renew her tags. order to renew her tags. More

Appointment on time? Dropped off vehicle and was shuttled home. Contacted when completed and picked up then. Easy in and out. Spent less than :20 minutes total in deal Dropped off vehicle and was shuttled home. Contacted when completed and picked up then. Easy in and out. Spent less than :20 minutes total in dealership (less is best!) More

The service at the dealership was prompt, courteous, and efficient, making the overall experience pleasant and satisfactory. and efficient, making the overall experience pleasant and satisfactory. More

Washed my car and paint peeled off the hood. The dealership didn’t say anything about it even though they would have 100 percent seen it when it was being dried. Before photos show the damage wa The dealership didn’t say anything about it even though they would have 100 percent seen it when it was being dried. Before photos show the damage was NOT there. More

Mike McDonald is great, explains everything and got me in and out in good time. and out in good time. More

I bought a new truck, and the sales experience was very smooth and fast. I have bought many vehicles over the years, and this was by far the best experience I have had. The service department has been grea smooth and fast. I have bought many vehicles over the years, and this was by far the best experience I have had. The service department has been great to work with. More