El Dorado Chevrolet - Service Center

Service adviser, Anthony, was pleasant and friendly. Turnaround for oil change and tire rotation was pretty much as expected for a dealership visit. What wasn't expected when preparing to hop into the c Turnaround for oil change and tire rotation was pretty much as expected for a dealership visit. What wasn't expected when preparing to hop into the car to leave were the very visible grease and oil smudges that the service crew member left on the driver seat, seat back, arm rest, interior console and steering wheel. Not cool. I brought this to the attention of the service desk/cashier, who arranged for the oily mess to be cleaned. More

Ty King once again out performed himself - I stopped in unannounced in the early a.m. asked how quick he could do an oil change and he honestly said 1-1.5 hours based on the vehicles ahead of me and I must unannounced in the early a.m. asked how quick he could do an oil change and he honestly said 1-1.5 hours based on the vehicles ahead of me and I must say both lanes were full of vehicles. I asked if he could get me in around 11:30 because I had an appt I needed to get to- he said he would. I showed up at 11:35 and he had me in and out within 30 minutes - Once again great job Ty - I was in 2 weeks ago to get some paperwork on my sons vehicle and Ty even remember why I needed it and asked how it all went. Now that is customer service. More

I would have my truck serviced at Eldorado Chevrolet again when regulator maintenance is meeded again when regulator maintenance is meeded More

My truck was not ready for pick up at promised time. There is no sense of urgency within the service department. There is no sense of urgency within the service department. More

Paul G has been extremely helpful walk me through this Whole process answering every question big or small I’m greatly appreciative He kept me in the loop with every step when it came to my car Whole process answering every question big or small I’m greatly appreciative He kept me in the loop with every step when it came to my car More

Stephen was Very knowledgeable and a massive help, he made sure I was updated as much as he could. made sure I was updated as much as he could. More

Did a good job servicing my truck and didn’t try and upsell me on services I don’t require. Only negative was having to fill out this survey and complete. A 15 word minimum :-) upsell me on services I don’t require. Only negative was having to fill out this survey and complete. A 15 word minimum :-) More

Service could be a little quicker for an oil change, especially with an appointment. Parts counter person was very helpful, forgot his name. All and all a good service. especially with an appointment. Parts counter person was very helpful, forgot his name. All and all a good service. More

There charged $59 dollars for a $15 dollar air filter. That is far to much. That is far to much. More

My AC broke and I brought it in. Anthony Addy was my services advisor and he was very efficient and helpful in getting my car serviced and returned to me pretty quickly which I appre Anthony Addy was my services advisor and he was very efficient and helpful in getting my car serviced and returned to me pretty quickly which I appreciate. Great job. More