El Dorado Chevrolet - Service Center

I had my vehicle towed to El Dorado Chevrolet and I was called as soon as my vehicle arrived to discuss my vehicle concerns. I was texted as a follow up to make sure I had a contact name and number to call called as soon as my vehicle arrived to discuss my vehicle concerns. I was texted as a follow up to make sure I had a contact name and number to call for an update. Everything was completed before the end of the workday. More

This service dept is not what it was in the past It should not take 6 days to diagnose a problem with a light that is on should not take 6 days to diagnose a problem with a light that is on More

Vance was a great help with everything that was needed with the vehicle, and was super helpful with the process. with the vehicle, and was super helpful with the process. More

Fue la mejor experiencia que he tenido tratando de comprar un carro , en serio el muchacho que me atendió fue muy amable comprar un carro , en serio el muchacho que me atendió fue muy amable More

Made my buying experience one of the best I have had in quite some time! quite some time! More

Dealership does not stand behind known GM related issues as it relates to certain models. It just passes the issues on to unsuspecting good faith customers. A shoulder shrug from dealership and unprofession as it relates to certain models. It just passes the issues on to unsuspecting good faith customers. A shoulder shrug from dealership and unprofessional Service Rep does not generate a good rating. The Service Manager tried to make up for the problem genuinely, but too little too late after frank discussions of broader scope and picture of GM issue at hand. More

They were amicable, kind by answering all my inquires, requests and giving me options Thanks requests and giving me options Thanks More

Ivan was helpful and made the buying experience good. This was my daughter's first time to purchase a vehicle. This was my daughter's first time to purchase a vehicle. More

Paul Gallamore go us in and out in timely manner. He always does great job He always does great job More

Great customer service! ! Joseph C made sure he took good care of me and I walked away with a brand new vehicle. ! Joseph C made sure he took good care of me and I walked away with a brand new vehicle. More