El Dorado Chevrolet - Service Center
McKinney, TX
1,935 Reviews of El Dorado Chevrolet - Service Center
Very patient and friendly. Service was excellent! They put me in a loaner car while mine was being fixed. Loved the whole experience! Service was excellent! They put me in a loaner car while mine was being fixed. Loved the whole experience! More
Service representative Jeff was excellent. Very helpful and responsive. Repair was overpriced. High quality replacement parts were found in several stores ranging from 50-140 dollars. Part Very helpful and responsive. Repair was overpriced. High quality replacement parts were found in several stores ranging from 50-140 dollars. Part through Ford was 266. Nearly double cost of highest quality online replacement. Repair time was also long with 2 week wait for 30 min common repair. Overall satisfied with exceptional of repair cost. $515.00 repair that should have been aprox $300. More
Always helpful finds answers for questions helpful in finding the vehicle that you are looking for great service finding the vehicle that you are looking for great service More
A great experience. Overall, my experience was excellent. Corbin Farrell went above and beyond, and I truly appreciated his attention to detail and customer service. Overall, my experience was excellent. Corbin Farrell went above and beyond, and I truly appreciated his attention to detail and customer service. More
Price gauging In 6 months oil changes went from $80 to $150 without being notified until after car was done. I even showed them where I book appointment online and prices aren’t shown. Manager Pete didn’t $150 without being notified until after car was done. I even showed them where I book appointment online and prices aren’t shown. Manager Pete didn’t care and acknowledged there is a flaw with online system as it should show pricing when booking. The auto checkin guy even admitted he forgot to have me sign the paperwork and tell me about the change when I dropped the car off. A customer show have the right to know the prices up front - this is scamming people. I been coming here for 5 years and will not return. More
Fast, easy, and informative Working with the team, they were very knowledgeable about the process and made it easy to understand being the first service on a brand new vehicle. were very knowledgeable about the process and made it easy to understand being the first service on a brand new vehicle. More