El Dorado Chevrolet - Service Center

Totally UNSAT and a waste of my time. Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get a call a little more than an hour later saying they needed the truck overnight or maybe 2 nights. All with an appointment. Add in that when I purchased that truck late last year, there was a mixup w the loan and Eldorado Chevy help/kept $16000 for just over 3 months without saying ANYTHING. When I found out thru the bank they cut a check in about a week. But how long would they have held onto my $16000 had nothing been said? IMHO that’s shady and criminal. I will NEVER buy from or have Eldorado Chevy do anything for me again. I will switch brands before I deal with them again. More

Ty King is the BEST! ! He’s always very attentive and works hard to get you back in your car quickly! ! He’s always very attentive and works hard to get you back in your car quickly! More

Staff is very kind and friendly! Service was fast. The facility is nice to wait in as well! Thank you! Service was fast. The facility is nice to wait in as well! Thank you! More

I couldn’t get anyone to return my calls after several voicemails were left over the course of the week that my vehicle was there. voicemails were left over the course of the week that my vehicle was there. More

Service Dept. was absolutely fantastic! Michael was fast, accurate and funny! Will always work with him and definitely refer him to others! was absolutely fantastic! Michael was fast, accurate and funny! Will always work with him and definitely refer him to others! More

Stephen is great. Demonstrate excellent Custer Service skills and patience . I enjoy getting my vehicle serviced at El Dorado Demonstrate excellent Custer Service skills and patience . I enjoy getting my vehicle serviced at El Dorado More

I enjoy taking my truck to the service department, on my last visit , they change the oils and did a file system service . I am completely satisfied last visit , they change the oils and did a file system service . I am completely satisfied More

I’m just a General Motors person, Eldorado is the best dealer I have ever experienced. The service is great. People are friendly. It’s just a good good place. dealer I have ever experienced. The service is great. People are friendly. It’s just a good good place. More

Our salesman went over the top finding exactly what we wanted. Wasn’t there but found it at another sister lot. wanted. Wasn’t there but found it at another sister lot. More