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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,931 Reviews

1,931 Reviews of El Dorado Chevrolet - Service Center

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July 15, 2023

They were very professional, efficient and friendly service. I was melt in the loop the entire time during the process. More

by brstark
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen
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July 14, 2023

Although I had an extended warranty that may have delayed the process some, it shouldn’t have taken 2 weeks to get my truck fixed. Also I am not sure they fix the problem More

by Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Jul 15, 2023 -

Cary responded

Communication by advisor was less than desirable. It seems that Eldorado Chevrolet service over books what they can handle

July 14, 2023

Very helpful and kind would want be here every time I need something or help with something. More

by Jose Alvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 14, 2023

Eldorado Chevrolet has been awesome. Why? This dealership is the only shop that has maintained my Chevy Tahoe. It's in tip top shape. Oscar, Pete and technicians...Thank you! More

by MICHAELHAYES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar, service advisor
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July 14, 2023

Best and Quickest service beetter than any other dealership ive been to. They are so Attentive. More

by Israel Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marize Llanes
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July 14, 2023

They don't care about you as a customer, they just want to sell and will take advantage of you, as a gilr if you go by yourself don't do it. More

by MA.LENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Arredondo
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July 13, 2023

Anthony Addie was a great service advisor he listened to what I was saying and had my transmission diagnosed with I. A few days and I had my truck back within a week! Greatly appreciated!!!!!! More

by taylorshvacinstallation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Addie
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Jul 13, 2023 -

taylorshvacinstallation responded

Good job I will remember this when I get ready for another vehicle

July 13, 2023

Excellent, they taught to make sure I got the best deal! Excellent, Oscar and the other managers fought so I would receive the best deal! More

by KUDBACK27
Recommend Dealer
Yes
Employees Worked With
Oscar
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July 13, 2023

I feel like I just got scammed. I went in for a starter replacement and left with my ac not working. Prices and wait times are outrageous More

by NJBROWN1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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July 12, 2023

Good service and attention, slow delivery process, it is something that can be drastically improved More

by JELIHU
Recommend Dealer
Yes
Employees Worked With
Larry Dyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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