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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
2,036 Reviews

2,036 Reviews of El Dorado Chevrolet - Service Center

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August 24, 2023

Wonderful experience as Always receive Prompt, Professional and effective service. Always very timely with communication regarding status of vehicle More

by JGRAVLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Stephen mcanally has no communication skills an added on services I didn’t even need then try to charge me for those services. Once you try to consult with him he just sends another person to talk to you. More

by Megan
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen mcanally
August 23, 2023

Eldorado Service Team are the best! Always a pleasure to have my vehicle serviced there. More

by rrichmond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

El Dorado Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

August 23, 2023

normally a great experience, was not so great this time. Even with an appointment, it was 2 hours before our car was seen More

by BSEYMOUR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Service was really great thanks for everything the serviceman was great will bring my vehicle back for repairs when needed enjoyed the whole experience More

by LESAVAGE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maury Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Awadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Clapp
Aug 23, 2023 -

El Dorado Chevrolet responded

Hi, our entire team works hard to provide you with the best service. We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 22, 2023

Quick, courteous, with an attention room to detail. I can call to schedule an appointment and the already have my info Tim their computer and can tell me when they can do the work I need for my vehicle More

by MIKE_TRACIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
August 20, 2023

Stephen makes every visit a great one. Whether it's for a scheduled maintenance on the Traverse or getting warranty work done on the newly purchased transmission for my truck. Stephen is a More

by KRISSYBABY19
Recommend Dealer
Yes
Employees Worked With
Stephen McAnally
August 19, 2023

Did not use fender covers. Grease on fenders and hood! Why should I return again? Typical dealer lack of quality control. More

by JOEVAL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jas Gill
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Amazing service! Very friendly home town feel and fast great service. I feel like a VIP every time More

by Kcurtis477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Castillo
August 19, 2023

Everyone was very courteous and helpful. I was in and out in a timely manner. My first time to service my car there and was very pleased. More

by mbkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mcdonald
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