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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
2,036 Reviews

2,036 Reviews of El Dorado Chevrolet - Service Center

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August 26, 2023

Very nice people. But I waited 2 1/2 hours for an oil change and tire rotation. That seems a little excessive for what was done More

by PMCINIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
August 26, 2023

El Dorado McKinney has great customer service, always courteous and helpful. We have been doing business here for many years and have been very satisfied. More

by CNAISAACS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
August 26, 2023

Paul my service manager took care of everything and it all went smoothly and without any concerns. More

by RYAN2933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Personnel were wonderful. Part was backordered by Chevy for several weeks. At the end, never discussed warranty coverage issues. More

by TLustig0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Give the appropriate wait time had to reschedule an appointment because of the of timing. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I asked for a hard duty service and only got an oil change and tire rotation. The service rep was trying to save me money on service that I didn't need, but maintenance checks that I wanted done were More

by f_wiedner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I was taken car of well . I was there a long time other than that it went well More

by 1CHDUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven mcAnally
August 25, 2023

Very quick service. Ty King is the best service writer. He’s been taking care of my Corvettes for 13 years. More

by budgreen3564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty King
August 24, 2023

I had Wonderful service provided by Madi and also Felipe . Definitely recommend people to you all. More

by Lmjimenez2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Mustafa & Felipe
August 24, 2023

I arrived on time for appointment for Oil Change. Waited an hour and a half and still not started on my vehicle. I took my keys and left. Longer Wait time for repairs is understandable. Long wait t More

by CTNALLEN
Recommend Dealer
No
Employees Worked With
Jose’s communication skills need work
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