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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,931 Reviews

1,931 Reviews of El Dorado Chevrolet - Service Center

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July 29, 2023

Great communication. Oscar does an amazing job every time my truck is in for service More

by jaydwire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
July 29, 2023

Service representative was not the best, lack of communication and took 3 months to fix my vehicle. But vehicle was fixed properly and according to my expectations. More

by stonebridgemckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen gets 1 star
July 28, 2023

Dylan took care of me and help me with me on star call to make sure I had everything I needed More

by GURLEY_1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

El Dorado Chevrolet responded

Hi, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family

July 28, 2023

Professional and courteous from start to finish. Richard met all my expectations and then some. Thank you for the painless transaction More

by DCAIN99
Workmanship
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 28, 2023 -

El Dorado Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Richard. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Welcome to the Eldorado family!

July 28, 2023

Friendly, responsive, great experience. I am very happy with my new Bolt. El Dorado had one available for demo while others did not. They sold me a car that day. More

by RSFLETCHER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jul 28, 2023 -

El Dorado Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience, Congratulations on your new Bolt and Welcome to the Eldorado family!

July 28, 2023

Thank you for your kind help. I would definitely recommend your dealership especially Veronica. Thank you. More

by SSDFRAGA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Jul 28, 2023 -

El Dorado Chevrolet responded

Hi, thanks for your praise and kind comments about Veronica. Thank you again for choosing El Dorado Chevrolet and we hope to see you again.

July 28, 2023

We get home and my husband notices there is a problem with the vehicle. Upon further investigation, we were sold a car that has a recalled part. Now, weeks later, we are receiving three mail communicatio More

by MCJORDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
We didn’t not work with them.
July 27, 2023

Great customer service and results. The truck was fixed in a timely manner and even had a fresh wash. More

by NICLISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

El Dorado Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Eldorado Chevrolet.

July 27, 2023

Low key smart customer service quick light fluffy path roads honest careful questions five point inspection took care of the 1500 . More

by JESUSALVAREZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gallamore
July 27, 2023

I had a recent electrical issue which can be very challenging. El Dorado Chevrolet service department did a fantastic job finding the issue and making the repair. Being that it was electrical. It too More

by defatta5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I work with Jose in service. Great great job.
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