El Dorado Chevrolet - Service Center
McKinney, TX
2,036 Reviews of El Dorado Chevrolet - Service Center
Great service great staff always on it specially Lucas is always my man thank you always my man thank you More
Always received excellent service, but this last visit I feel I was up charged rather than taken care of by my service provider. He called during tune up to see if I wanted a new serpentine belt-total was $ feel I was up charged rather than taken care of by my service provider. He called during tune up to see if I wanted a new serpentine belt-total was $190! That’s $30.00 for the belt and $160 for 1 hour labor (attorney rates). I declined. When I showed up to pick up my vehicle, my total was not $301 + oil change, but over $500. I’d asked him to let me know if they found anything wrong with the tire that I’ve been losing air. I’ve been adding air every month for 12 months. When I took it to Discount Tires, they couldn’t find anything wrong with it. I was charged $25 for a patch. I could’ve taken it back to Discount Tires and had it repaired for free. Thankfully, the front desk gave me a little bit of a discount, but I’m struggling with trust now snd $160 an hour is beyond my pocketbook. More
Paul did a great job! The problem was fixed and the service was super fast! The problem was fixed and the service was super fast! More
The truck it was scheduled to have a diagnosis in Thursday and I didn't get any call or text to keep me updated so i have to call and they said maybe it will be ready o Friday but I text you,and agai Thursday and I didn't get any call or text to keep me updated so i have to call and they said maybe it will be ready o Friday but I text you,and again,no call or text,so I have to went to the dealer service on Friday at 2:30 and investigate by myself what was going on. More
They told me upfront how long it would take be before they could look at my car. They explained what was wrong and how much it would be. I was able to get a courtesy ride back to the dealership when my c they could look at my car. They explained what was wrong and how much it would be. I was able to get a courtesy ride back to the dealership when my car was fixed. More
Got my new Chevy from them and use them for all my service for 15 years Great Job service for 15 years Great Job More
22250 miles on pickup and all services have been completed at this dealership. Ty has taken great care of us, servicing truck while we wait with minimum wait times. completed at this dealership. Ty has taken great care of us, servicing truck while we wait with minimum wait times. More
Dylan made my trade and upgrade to a new truck a smooth process. I’m on my 3rd truck from Eldorado Chevrolet now! process. I’m on my 3rd truck from Eldorado Chevrolet now! More
Honest and reliable service! Time and time again. No heavy push to up sell all the time. Always fair and friendly! Keep up the great work! Time and time again. No heavy push to up sell all the time. Always fair and friendly! Keep up the great work! More