El Dorado Chevrolet - Service Center
McKinney, TX
1,929 Reviews of El Dorado Chevrolet - Service Center
Professional and speedy. Keep me appraised on the status during repaid. Will recommend to others Keep me appraised on the status during repaid. Will recommend to others More
My appt was at 10:00 and I text Lucas around 11:30 he said it shouldn’t be too much longer. Then after another hour I text him and didn’t get a reply, also tried to call and left a message with no call b said it shouldn’t be too much longer. Then after another hour I text him and didn’t get a reply, also tried to call and left a message with no call back. At about 1:00pm I went to desk and another guy helped me , my keys were at Lucas desk and my car was ready, who knows how long they had been there!! He checked me out. Never heard from Lucas again. More
El Dorado McKinney has great customer service, always courteous and helpful. We have been doing business here for many years and have been very satisfied. courteous and helpful. We have been doing business here for many years and have been very satisfied. More
Paul my service manager took care of everything and it all went smoothly and without any concerns. all went smoothly and without any concerns. More
Personnel were wonderful. Part was backordered by Chevy for several weeks. At the end, never discussed warranty coverage issues. Part was backordered by Chevy for several weeks. At the end, never discussed warranty coverage issues. More
Give the appropriate wait time had to reschedule an appointment because of the of timing. appointment because of the of timing. More
I asked for a hard duty service and only got an oil change and tire rotation. The service rep was trying to save me money on service that I didn't need, but maintenance checks that I wanted done were change and tire rotation. The service rep was trying to save me money on service that I didn't need, but maintenance checks that I wanted done were skipped as a result. More