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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,920 Reviews

1,920 Reviews of El Dorado Chevrolet - Service Center

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October 05, 2023

Polite. Listened to my explanation of the electrical problems my car was experiencing. They called with a fix and the cost. Drove away in a clean car! More

by Chevy driver since 1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty in the repair office.
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October 04, 2023

Answered all of our questions and allowed time with no pressure, much appreciated, Matt did a great job! More

by JGREENAW79
Recommend Dealer
Yes
Employees Worked With
Matt
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October 03, 2023

Stephen was awesome to deal with. Will come back Stephen and Eldorado Chevrolet are the pillars of superior customer service. More

by MORGAN.CODY
Recommend Dealer
Yes
Employees Worked With
Stephen macanally
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October 03, 2023

Everything went smoothly and efficiently. Lucas is a great service advisor. Highly recommend him for his services. More

by annej5004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas device advisor
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October 03, 2023

The time to check in my wife’s vehicle (for just an oil change) with a scheduled appointment, and the lack of enthusiasm of the service department, was very disappointing. There were four other agents sitt More

by Kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
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Oct 03, 2023 -

El Dorado Chevrolet responded

Kari, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please contact our service drive manager Pete Mueller or Robert Richmond at 972-569-0101 at your earliest convenience to discuss how we can turn this experience into a positive one

October 03, 2023

Matthew Welch was amazing. I couldn’t have asked for a better salesman. Eldorado Chevy is the best! More

by sydneyrenee08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Welch
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October 02, 2023

Was a great experience and will definitely be my first choice next time I need a vehicle More

by BOZEMANTIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 02, 2023

Excellent dealership. Making appointment for service is easy. Professional & polite staff. Very clean facility with comfortable waiting area. Service was completed promptl More

by c8customs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Aston, 5 Stars!
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October 01, 2023

Anthony was very nice and very helpful for me. He gave me some good advice. More

by KCKMCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anythony
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October 01, 2023

My service advisor is Mike McDonald. He always takes care of my truck and ensures the work meets my expectations. I alway receive text messages from him that keep me posted on the servic More

by PHILNTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MCDonald.
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