El Dorado Chevrolet - Service Center

He gave me a discount since an oil change took 2. 5 hours. He was great and the other man checking for appt or walkins was great too. Not sure why it took forever to do a simple oil change 5 hours. He was great and the other man checking for appt or walkins was great too. Not sure why it took forever to do a simple oil change More

Been dealing with El Dorado Chevrolet in McKinney for 4 years. Great sales and service. years. Great sales and service. More

I’m always pleased with the service I receive at Eldorado. Oscar Castillo is to be commended for his efforts in making sure my vehicle is repaired in a timely fashion and repaired properly. It’s a b Eldorado. Oscar Castillo is to be commended for his efforts in making sure my vehicle is repaired in a timely fashion and repaired properly. It’s a blessing to have a service professional I can count on. More

Great service! Job was completed in a timely manner and the issue was resolved. Thank you! Job was completed in a timely manner and the issue was resolved. Thank you! More

Waited almost 2 hours for a service that couldn't be completed. 0 communication, parked the vehicle and told no one that they couldnt do the service so waited for around for ignorance. Scheduled in adva completed. 0 communication, parked the vehicle and told no one that they couldnt do the service so waited for around for ignorance. Scheduled in advance and they couldn't look at the type of service to see if they could complete it in advance. Also made the first appointment of the day and still was being helped after walk ins. Extreamly dissatisfied More

Great response without an appointment. service is always great.all the reps do a great job service is always great.all the reps do a great job More

I loved the customer care I was given as well as the service maintenance that was done! Love the care that was given with my vehicle and even though it is most likely cheaper to go to other places, I kn service maintenance that was done! Love the care that was given with my vehicle and even though it is most likely cheaper to go to other places, I know the QUALITY is better at GM. Will be back to see the crew at ElDorado Chevrolet as I work nearby. Great crew! More

I would give 0 stars if I could. Brought my car here back in July & spent around $600 to get it fixed. It spent over a week in the shop with little to no communication on when I wou Brought my car here back in July & spent around $600 to get it fixed. It spent over a week in the shop with little to no communication on when I would get it back. Ever since then I have been back monthly with a check engine light. The car was never fixed properly. Each time the scanner reads for the same 02 sensor the car was originally brought in for that has already been paid for. This part is under warranty mind you. They will not replace the part. They just keep claiming that it’s something else wrong but they don’t know what it is. Recommending anything else but replacing the part the scanner is reading for that’s under warranty. I have been back 3 times. Here we are in November & the check engine light is on again (4th TIME) & reading the same code. This is awful customer service to me. If a part is under warranty & a scanner is throwing a code for it- change the part. Chances are it’s faulty. I don’t understand. Clearly you don’t know what’s wrong with it so what’s the harm in swapping out a part that’s under warranty if a customer is repeatedly coming back for the same issue over and over again!! I would never recommend this dealership & it’s even scarier that I’m bringing you a Chevy car & you can’t fix it at a Chevy dealership after 4 attempts. More

Yall were busy and it took a while but ya done good by me. Thank you me. Thank you More

Kind and helpful employees they got me in fast and did what I needed done quickly what I needed done quickly More