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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,926 Reviews

1,927 Reviews of El Dorado Chevrolet - Service Center

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November 22, 2023

Overall good but the tire pressures were not checked and adjusted after the rotation. Done More

by Jvogedvm
Recommend Dealer
Yes
November 22, 2023

Found a nail in my tire Nail in my tire not reported Nail in tire More

by RRDUNN97
Recommend Dealer
No
November 21, 2023

Paul was upfront honest and friendly and your mechanics provided me with fast service. Also I'd like to mention the rest of the staff from the front of the house (sales) to the back of the house (service) More

by JAMESDZVONICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
November 21, 2023

Service rep was friendly and did his best. Took way too long to repair and some service items were too expensive at dealership. More

by EALVA19080
Recommend Dealer
Yes
Employees Worked With
Ty king
November 20, 2023

It was quick in and out for them saying they were short. Even though all I did was have a front plate installed. He said about 1.5 hours it may have been 45 mins at most More

by maegana30
Recommend Dealer
Yes
Employees Worked With
Micheal McDonald
November 19, 2023

Thank God for Stephen McNally in Service. Stephen was very professional, but also empathetic to my need. More

by Linda Lewis from Tyler, Texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McAnally
November 19, 2023

Brad was a great salesman. He worked extremely hard to get us in the car we wanted More

by GREGDGREG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

My vehicle was in your facility for 4. 5 weeks for a 13 hour repair. When I continued to ask Michael why it was always so slow and taking forever he would blame the parts, the warranty comp More

by KENNETH11
Recommend Dealer
No
Employees Worked With
Michael McDonald
November 18, 2023

Took longer than told, no wash afterwards, no updates on progress, and vehicle was left with some kind of residue inside. More

by JENNYCOLEMAN
Recommend Dealer
No
November 18, 2023

The service department is great. I work with Anthony, he always takes care of my truck and gets me in and out. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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