El Dorado Chevrolet - Service Center

I am very pleased with the service I received and the service advisor Anthony addy. service advisor Anthony addy. More

Anthony was amazing. He communicated with me and made sure I knew what was going on. He went above and beyond for me He communicated with me and made sure I knew what was going on. He went above and beyond for me More

Routine oil change. Was nice and courteous. Had a coupon and helped take $20 off. Was nice and courteous. Had a coupon and helped take $20 off. More

Long wait time. Was told 3 days after buying vehicle that i would need to pay $5200 for a torque converter replacement. I was not happy with that and asked to spea Was told 3 days after buying vehicle that i would need to pay $5200 for a torque converter replacement. I was not happy with that and asked to speak to the service manager. They were able to get the dealer in Sherman that owned it before my purchase to cover the cost as well as gave me a loaner vehicle same model. The repair took more than two weeks. I can say it works great now and all is good! More

Got in same day as when I called to make an appointment. Everyone was so pleasant. Mike helped me to use my points so it didn’t cost me any payment. It took a little longer than I thought it would, but all Everyone was so pleasant. Mike helped me to use my points so it didn’t cost me any payment. It took a little longer than I thought it would, but all in all it went well. More

Great service by Paul Gallamore , he solved my issues and very professional with my issue very professional with my issue More

As I previously stated in another review, the service is excellent. My only complaint has to do with the type of chairs in the waiting area. I'm nearing age 80 with a bad knee and a not so forgiving back. excellent. My only complaint has to do with the type of chairs in the waiting area. I'm nearing age 80 with a bad knee and a not so forgiving back. After sitting in your choice of chairs for three hours, I stiffened up and had two days of hip pain. But that won't keep me from returning the next time I need service (although I am tempted to bring my own chair.) I particularly wish to commend Tim Burnett. He certainly takes good care of your customers. More

Myself and the company i work for have bought multiple vehicles from.. El Dorado Chevrolet is a top notch dealership which includes the sales floor and service center. vehicles from.. El Dorado Chevrolet is a top notch dealership which includes the sales floor and service center. More

Excellent customer service! Friendly staff and service was quick! Nice place to sit while waiting. We will be back! Friendly staff and service was quick! Nice place to sit while waiting. We will be back! More

Michael McDonald was an excellent service reps. He listened to my concerns and diagnosed my vehicle quickly. It was surprising when he took my warranty information and contacted my third party warr He listened to my concerns and diagnosed my vehicle quickly. It was surprising when he took my warranty information and contacted my third party warranty company himself. I did not have to do anything but drop off my car and pick it up when the repairs were completed. Michael kept me in the loop throughout the process and completed the job earlier than expected. I gave 5 stars but he went above and beyond my rating. More