El Dorado Chevrolet - Service Center
McKinney, TX
1,921 Reviews of El Dorado Chevrolet - Service Center
Great and friendly service by Michael and service completed on time with even a car wash completed on time with even a car wash More
Will not use service department again. I stated to the service representative, Stephen, when dropping off my car that my husband had a treatment due on Thusday for a recent diagnosis of ca I stated to the service representative, Stephen, when dropping off my car that my husband had a treatment due on Thusday for a recent diagnosis of cancer. I had already had to cancel a scheduled appointment because i absolutley needed my car. Finally had to just bring it in as my car was shutting down. I was refused a loaner, actually told during both scheduled appointments that they haven't had a loner in the past couple of years. Took 48 hours to hear the issue. When heard of the problem by text with no phone call. I immediately approved the services for a dc/DC converter and followed up and I pleaded again that I needed the car, I was told they ran out of daylight. What really made me want to write a review is that when I was in picking up my car, more than one person came in speaking of their loaner. I don't know what your customer retention goals are, but your service department is not it. More
I am always greeted and treated with a lot of respect, and they always check on me during my stay, and my services is completed and they always check on me during my stay, and my services is completed More
Working with the team at Eldorado Chevrolet is always fantastic because they are open, honest, and do everything they can to meet my expectations. fantastic because they are open, honest, and do everything they can to meet my expectations. More
Your runners are always at my door assisting with a smile. Stephen takes great care of me. He knows me and my truck. He communicates the status of the repairs. He is easy to get in touch with. The whol smile. Stephen takes great care of me. He knows me and my truck. He communicates the status of the repairs. He is easy to get in touch with. The whole service advisor area has a good feel to it when you walk in. More
Always excellent service Enjoy their appointment system. .. always on time Enough already You guys are starting to aggravate me. I'm going to discuss this matter with David Kennedy .. always on time Enough already You guys are starting to aggravate me. I'm going to discuss this matter with David Kennedy More