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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,527 Reviews

1,528 Reviews of El Dorado Chevrolet - Service Center

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July 14, 2023

Although I had an extended warranty that may have delayed the process some, it shouldn’t have taken 2 weeks to get my truck fixed. Also I am not sure they fix the problem More

by Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Jul 15, 2023 -

Cary responded

Communication by advisor was less than desirable. It seems that Eldorado Chevrolet service over books what they can handle

July 14, 2023

They don't care about you as a customer, they just want to sell and will take advantage of you, as a gilr if you go by yourself don't do it. More

by MA.LENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Arredondo
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July 14, 2023

Very helpful and kind would want be here every time I need something or help with something. More

by Jose Alvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2023

Anthony Addie was a great service advisor he listened to what I was saying and had my transmission diagnosed with I. A few days and I had my truck back within a week! Greatly appreciated!!!!!! More

by taylorshvacinstallation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Addie
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Jul 13, 2023 -

taylorshvacinstallation responded

Good job I will remember this when I get ready for another vehicle

July 13, 2023

Excellent, they taught to make sure I got the best deal! Excellent, Oscar and the other managers fought so I would receive the best deal! More

by KUDBACK27
Recommend Dealer
Yes
Employees Worked With
Oscar
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July 13, 2023

I feel like I just got scammed. I went in for a starter replacement and left with my ac not working. Prices and wait times are outrageous More

by NJBROWN1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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July 12, 2023

Good service and attention, slow delivery process, it is something that can be drastically improved More

by JELIHU
Recommend Dealer
Yes
Employees Worked With
Larry Dyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2023

Great customer service and good price on oil change. I appreciate that we did not have to wait long. More

by don.simmons99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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July 12, 2023

Service department was very fast and friendly! ! I highly recommend this dealership and service department!! More

by KARI_CUNDIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Addy
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July 12, 2023

Mike is awesome in Chevy service. Always gets my vehicle done on time as promised. He's truly the greatest service advisor that I have ever had. Love his professionalism. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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