El Dorado Chevrolet - Service Center

I have taken my 2002 Chevy Tahoe to Eldorado Chevrolet since 2009. The service attendants offer very good personal service and overall good quality maintenance service. since 2009. The service attendants offer very good personal service and overall good quality maintenance service. More

Initial meet & greet was very nice. It stopped there. Follow up was not fast or timely. We had to follow up and when we did service advisor already knew the part was on back order. Also It stopped there. Follow up was not fast or timely. We had to follow up and when we did service advisor already knew the part was on back order. Also we asked if dealership did car washes, never got an answer. We told him we would be there to pick up car in 30min and to please have vehicle ready, he did not. Also, we requested to install our K&N air filter and the charge was $30. It took me less than 60 sec to do. Disappointed. Had high hopes for a good experience. More

Work was satisfactory. Tire pressure was low and when adjusted was the same with one tire pressure was good and 3 were still 1 pound low. And I would prefer to have you was Tire pressure was low and when adjusted was the same with one tire pressure was good and 3 were still 1 pound low. And I would prefer to have you wash it when you tell me you will not tell me it will take longer and give me coupons I am not likely to use. More

I went here for my complimentary first oil change and tire rotation. They rotated the tires but didn’t adjust pressures. When I got in my truck the tps light was on the dash. They also topped of my DEF. tire rotation. They rotated the tires but didn’t adjust pressures. When I got in my truck the tps light was on the dash. They also topped of my DEF. And it was white film all over the side of my truck! More

I always make appointment Always greeted with a smile My service writer is Paul always knows. My name always walks me through and informs me on everything always look forward to my next visit. smile My service writer is Paul always knows. My name always walks me through and informs me on everything always look forward to my next visit. More

Appointment was easy and finished on time. Courtesy ride was available and on time. Excellent! Courtesy ride was available and on time. Excellent! More

Service writer Ty went above and beyond to care of my 2012 Chevy Traverse. Very pleased with the work that done. 2012 Chevy Traverse. Very pleased with the work that done. More

Stephen ordered my parts and notified me when they came in, and all was performed in a timely manner great customer service. in, and all was performed in a timely manner great customer service. More

Great, efficient and very friendly. I would highly recommend! I will be going back again. I would highly recommend! I will be going back again. More

They were prompt and helpful. Very pleasant and I will go back in the future..Thanks Very pleasant and I will go back in the future..Thanks More