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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,931 Reviews

1,931 Reviews of El Dorado Chevrolet - Service Center

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February 04, 2024

Clear communication. Easy appointment set up. Give Mike a raise. He deserves it. Vroom vroom. More

by DONALDPEASE3
Recommend Dealer
Yes
Employees Worked With
Mike McDonald
February 04, 2024

Very nice. Very helpful. Everything was clear. Easy process Here are 6 more words for you More

by kevintree
Recommend Dealer
Yes
Employees Worked With
Maury Bennett
February 04, 2024

Next time Jiffy lube The dealership tries to upsell service I don't need. Evidently service writers get a cut, so I don't need to patronize this kind of business More

by TRAV6
Recommend Dealer
No
Employees Worked With
2 1/2 hour wait was far too long for an oil change and tire rotation considering I had an appointment.
Feb 04, 2024 -

TRAV6 responded

I’ve had two poor visits for the same issue and not interested in allowing strike three. We’re gone.

February 03, 2024

They made sure to keep me posted on how long it will take and completed my oil change in a timely manner. Very friendly staff. More

by FH1486
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
February 03, 2024

The experience is over all very easy. You check in with your appointment, follow the directions and the approximate time it will take is given. Waiting area is clean, time flies when you More

by RBADOUR
Recommend Dealer
Yes
Employees Worked With
Mike Mcdonald
February 03, 2024

Some of the maintenance costs can be a bit pricey but I trust the expertise. Get what you pay for. I know when I drive away afterwards that the work was done correctly. Thanks guys! More

by LEWISJRD1
Recommend Dealer
Yes
Employees Worked With
Stephen McAnally
February 03, 2024

Everything went well. Probably the quickest trade I have ever done. Matt was very helpful in understanding me and what I wanted. More

by AL42HEN
Recommend Dealer
Yes
Employees Worked With
Matt Welch
February 03, 2024

I was happy with my service rep, Jose Diaz, although I wasn’t overly satisfied with the time it took to get the job done. It took about five weeks for the extended warranty to approve the work and another More

by tcandcompany
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
February 03, 2024

He's always quick to respond. Very Professional. Love working with him He's the very best More

by SusanGarrison
Recommend Dealer
Yes
Employees Worked With
Ty King
February 03, 2024

Definitely a 10! Paul was excellent and I loved his sense of humor! The service was faster than expected. The shuttle driver was nice as well! They both need a raise. More

by Gina
Recommend Dealer
Yes
Employees Worked With
Paul
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