El Dorado Chevrolet - Service Center
McKinney, TX
1,931 Reviews of El Dorado Chevrolet - Service Center
Friendly and efficient Clean facilities and honest recommendations. I have been a long time customer which will continue as long as I feel that I have good honest support. recommendations. I have been a long time customer which will continue as long as I feel that I have good honest support. More
KP Kevin Perry is this main reason we come here. He is your Hometown No Runaround Laidback Dealer He is your Hometown No Runaround Laidback Dealer More
Very bad experience & service advisor wasn’t helpful or accommodating to my concerns or needs. He kept telling me the exact same thing for well over a week & would promise me my vehicle “the next day.” H accommodating to my concerns or needs. He kept telling me the exact same thing for well over a week & would promise me my vehicle “the next day.” He even told me to call him, not text because he didn’t text, which was very odd. The service manager never even returned my calls! I literally had to call the dealership to find out that my car was ready to be picked up because I didn’t get a call. More
Lucas the service writer is my go to, we are a large company and he makes sure we are up and running in the shortest amount of time possible. Great work there. company and he makes sure we are up and running in the shortest amount of time possible. Great work there. More
My estimate from you to replace the trailer brake module was $871.00. I bought the part from GM for $71.00 and was about to install it when another mechanic said that that was not the problem. Before that, was $871.00. I bought the part from GM for $71.00 and was about to install it when another mechanic said that that was not the problem. Before that, though, I asked how much you would charge to program it if I purchased it, and I was quoted $173. After having the other mechanic look at it, it turned out to be a 30 amp fuse. Fixed it all! So after I would have spent almost $900 with you, it wouldn’t have solved my problem, and you would have told me I had other issues. I think at the very least I should get a refund on the diagnosis, of $119.00 because it was incorrect, and almost caused me to lose a lot of money that you wouldn’t have given me back! Please consider before I care this any further. Thanks More