El Dorado Chevrolet - Service Center

Everything went smoothly. It would be nice if it took less than 2 hours For an oil change It would be nice if it took less than 2 hours For an oil change More

The attention, the explanation and the treatment were very good! We are grateful for the help provided and for the vehicles they sold us. very good! We are grateful for the help provided and for the vehicles they sold us. More

Jose was professional and has great customer service Every time my car needs anything done at El Dorado Oscar Castillo always welcomes me by my name. Not just him but others have done that too. Every time my car needs anything done at El Dorado Oscar Castillo always welcomes me by my name. Not just him but others have done that too. More

Great experience awesome people Everyone was attentive to what I needed never upsold me and was genuine what I needed never upsold me and was genuine More

Trustworthy and customer friendly Michael always goes out of his way to keep me happy with my experience! of his way to keep me happy with my experience! More

Working for a school district, one would think that the service team would be more forthcoming with info regarding our vehicles. INSTEAD, I am constantly having to follow up myself. I find this frustrating service team would be more forthcoming with info regarding our vehicles. INSTEAD, I am constantly having to follow up myself. I find this frustrating. Also, why is it so hard for the team members to hit REPLY ALL when responding to emails that have several recipients? Especially when noted in the initial email sent? More

El Dorado Chevrolet has the best customer service of all the dealerships I’ve ever done business with, which is why we keep going back! the dealerships I’ve ever done business with, which is why we keep going back! More

Poor communication from them. They say that the warranty company would not pay. They had our vehicle for 3 months. They said that they couldn't get parts for our vehicle. They sai They say that the warranty company would not pay. They had our vehicle for 3 months. They said that they couldn't get parts for our vehicle. They said none in the United States. Very wrong treatment. Not once did they call us. We left messages and never got a call back in 3 months. We had to physically go there and was spoke to rudely. I will never buy from this place again. More

Everything was fast and up front. My salesman was very informative and answered every question I had even though we had to swap out vehicles a few times to get where I needed to be My salesman was very informative and answered every question I had even though we had to swap out vehicles a few times to get where I needed to be More

Fast efficient sales. Delivery delayed a day by salesman who said he would deliver but we had to make another trip. Very pleased with SUV. Delivery delayed a day by salesman who said he would deliver but we had to make another trip. Very pleased with SUV. More