El Dorado Chevrolet - Service Center

Heat dealership and friendly staff that are very knowledgeable! Looking forward to my next service or next vehicle knowledgeable! Looking forward to my next service or next vehicle More

I appreciate the help I received when buying my vehicle Aldo Campos was very helpful and kindly answer all questions about my car needs. Great experience!!!☺️ Aldo Campos was very helpful and kindly answer all questions about my car needs. Great experience!!!☺️ More

Pre-covid they were amazing, now they make it really hard to get a loaner when your car is in for warranty repairs. The people are all super nice and helpful but spending thousands on rental cars when your i to get a loaner when your car is in for warranty repairs. The people are all super nice and helpful but spending thousands on rental cars when your in warranty vehicle needs repair will make me reconsider where I buy my next vehicle. More

Friendly and great customer service. I was told the work to be done on my car would take 2.5 hours due to staffing shortages but was resolved and only took 1.5 hours. I was told the work to be done on my car would take 2.5 hours due to staffing shortages but was resolved and only took 1.5 hours. More

The service advisor needs a lot more training. He doesn’t keep up with jobs. Just worried about up selling. Doesn’t even know what the status of your job is , even when he is call you to tell yo He doesn’t keep up with jobs. Just worried about up selling. Doesn’t even know what the status of your job is , even when he is call you to tell you the status. If he worked for me he wouldn’t be assisting customers. He makes people want not to use the dealership. Sorry to be negative. But you ask. Thanks Greg More

This was the first service on the Tahoe I bought new last year. I made an appointment online and assumed that by doing so I would be in and out in about an hour. Paul told me that it would probably take two year. I made an appointment online and assumed that by doing so I would be in and out in about an hour. Paul told me that it would probably take two hours. Turns out it took an hour and a half. The services performed were fine and the waiting area was fine. The people were friendly and professional. If I could offer a chance for some improvement, it would be that an appointment would mean you could be taken care of in an hours time. More

Vance Cole went over & above to get my vehicle repaired and ready for me same day. I had explained our situation with my wife undergoing cancer treatments and since we only have 1 vehicle we needed it back and ready for me same day. I had explained our situation with my wife undergoing cancer treatments and since we only have 1 vehicle we needed it back asap to be able to make the treatment appointment the next day. Thank you & Vance for listening to our needs and helping. More

Always have excellent service at Ek Dorado Chevrolet. Efren did a great job and was very prompt. Efren did a great job and was very prompt. More

Customer service from technician who did my oil change was great. Technician was polite, respectful and very helpful. was great. Technician was polite, respectful and very helpful. More

Took great care of my tire issue in a timely manner! Great service provided too! Great service provided too! More