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El Dorado Chevrolet - Service Center
McKinney, TX
1,370 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,370 Reviews of El Dorado Chevrolet - Service Center
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Verified Customer
September 25, 2024
Mike McDonald always provides top notch customer service. Friendly and professional. Took care of me even when I rolled in last minute at the end of the day. Friendly and professional. Took care of me even when I rolled in last minute at the end of the day. More
by THERESA.NOLTE
Employees Worked With
Michael McDonald
September 23, 2024
No customer service at all, from the sales area to the worst service dept I have ever visited. worst service dept I have ever visited. More
by RAYMONDMARRERO
Employees Worked With
Other Employees :
All service dept employees are lacking skills
September 22, 2024
The dealership staff is friendly and helpful but my salesman Madi is amazing...he's caring, straightforward and values the relationship. This is my second car purchased with him and I will continue to salesman Madi is amazing...he's caring, straightforward and values the relationship. This is my second car purchased with him and I will continue to buy my cars with him! More
by KIMMIE0525
Employees Worked With
September 21, 2024
Great experience, it was my first time at Chevy Dealers, will be servicing my car there. Excellent job. will be servicing my car there. Excellent job. More
by JOY
September 20, 2024
Before my car was even looked at by a technician, the service desk guy was already telling me what I did/didn’t need. My drop off time was 7:30am and when I called at 3:30 for an update, they hadn’t even service desk guy was already telling me what I did/didn’t need. My drop off time was 7:30am and when I called at 3:30 for an update, they hadn’t even looked at my car yet. An hour later they had a diagnosis and said they would need to keep my car for a few days because they didn’t have the parts. This was a huge inconvenience because I commute an hour to work daily. The customer service and willingness to help was awful. More
by ruxkayla
Employees Worked With
Vance
September 20, 2024
The service advisor was courteous and professional. The price for labor is outrageous; out of a bill of $1113, $795 was for labor. My guess is the tech made +/- $200 which would give the dealership $59 The price for labor is outrageous; out of a bill of $1113, $795 was for labor. My guess is the tech made +/- $200 which would give the dealership $595 profit on the tech’s labor. El Dorado and GM should be ashamed of themselves. More
by w5thenthorn
Employees Worked With
Lucas in Sevice
