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El Dorado Chevrolet
McKinney, TX
2,161 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,161 reviews
September 13, 2024
Our salesman, Richard Sessions did a great job helping us with our purchase and got us a fair deal on our trade-in. He was NOT pushy at all. Extremely professional and courteous. Felipe Fuentes (Finance) was with our purchase and got us a fair deal on our trade-in. He was NOT pushy at all. Extremely professional and courteous. Felipe Fuentes (Finance) was extremely professional and courteous as well. I would highly recommend doing business with El Dorado Chevrolet dealership. More
by ready4vaca
September 13, 2024
Great service great team got us the Vehicle we wanted We would definitely buy from them again. wanted We would definitely buy from them again. More
by SEAN
Verified CustomerEmployees Worked With
September 13, 2024
Service Manger David Kennedy , gets a 1 star . Jose Diaz is wonderful. David needs training in service. I Connected him regarding my oil change and he seems to not care much . . Jose Diaz is wonderful. David needs training in service. I Connected him regarding my oil change and he seems to not care much . . More
by XAVIER9299
September 13, 2024
Experience was flawless from start to finish. Customer service once arriving was very professional and when complete notification was communicated immediately. Customer service once arriving was very professional and when complete notification was communicated immediately. More
by WLOVEJR1
September 13, 2024
Quick and exelent work am happy because Chevrolet does good work and keep customers satisfacied. good work and keep customers satisfacied. More
by mauricio reyes
September 12, 2024
The service department is horrible. Full of lies and then argues with the customer when the service advisor miss-spoke or blatantly lied. There was another customer that heard what was Full of lies and then argues with the customer when the service advisor miss-spoke or blatantly lied. There was another customer that heard what was said and the advisor still wanted to argue. 3-4+ hours for an oil change? Not only did you lose a new car sell but I will be taking my truck to any other Chevy dealer for all future service work. More
by KSMITHJEEP
Employees Worked With
I don’t remember the name of the service advisor.
September 11, 2024
Super slow, over 2. 25 hours for just an oil change. Staff was overheard making fun of another customer, very unprofessional. No follow up from the Service Director after 25 hours for just an oil change. Staff was overheard making fun of another customer, very unprofessional. No follow up from the Service Director after I sent an email with concerns. Radio display was not working after the truck came back from oil change and then they tell me I would need to leave my truck for 4 to 6 days to look at why radio display screen went blank. More
by Ldtippin
Employees Worked With
