El Dorado Chevrolet

rip off dealership Do not buy a used vehical from this dealership they hide problems with the vehicals by resetti g the computer to turn off the check engine lights and Do not buy a used vehical from this dealership they hide problems with the vehicals by resetti g the computer to turn off the check engine lights and just throw them on the lot for sale the morning after buying my 2009 dodge 2500 the check engin light came on and turns out they sold me a truck with a faulty emissions system so to save yourself the headache buy your vehicals at another dealership. I have tried to email mark welsh and the sales people and get no response from them. That tells me they knew about the problem all along so unless you dont want to sink another 2 grand into fixing what should have been fixed before the truck was put on the lot to be sold do not use this dealership. More

Service department was awesome Brought my Silverado in for the 30K mile service. My service writer, Pete, was amazing. I called the day before and he had everything setup when I arr Brought my Silverado in for the 30K mile service. My service writer, Pete, was amazing. I called the day before and he had everything setup when I arrived including a loaner pickup. The work was done quickly and he threw in a wash. Very good experience. Completely satisfied. More

D Martinez I actually came to ElDorado Chevrolet after visiting a bigger Chevy dealer in the area. Unfortunately at the bigger dealership they didn't want to dea I actually came to ElDorado Chevrolet after visiting a bigger Chevy dealer in the area. Unfortunately at the bigger dealership they didn't want to deal with my wife when I was out of town. We stopped in just to see if El D had the car we wanted but sadly they didn't at that time. But they made it so easy to locate the car we did want and had no problem transferring it. Our sales man was so helpful and very nice with even my little girls who had to wait as we negotiated. Good job to all, even to service who had to touch up a few items AFTER we bought our Malibu LTZ. We love it! More

Tom Bean & Eldorado Chevrolet made my car buying experience very easy and stress free. They took care of my every need and made sure I was satisfied before I walked out the door. The whole process experience very easy and stress free. They took care of my every need and made sure I was satisfied before I walked out the door. The whole process was transparent and honest, no surprises. This is my second new car to buy at Eldorado and it wont be my last, that's for sure. I have referred 2 of my colleagues to your dealership because of my experience. Thanks again. More

I was looking for a New Silverado 2500 HD Texas Edition and GM Marketing put me in contact with El Dorado Chevrolet. I worked out a price over the phone on the new truck and then drove 600 miles to McKinne and GM Marketing put me in contact with El Dorado Chevrolet. I worked out a price over the phone on the new truck and then drove 600 miles to McKinney, TX from Nashville, TN to buy my truck. The folks at El Dorado made the entire experience wonderful, even treating me any my family to lunch at a local Bar-b-q restaurant while we waited on some of the paper work. I now have moved to Ohio, but when the time comes, I may very well be making a road trip to McKinney Texas to see my friends at El Dorado Chevrolet. More

The worst customer service and non informative person. Was told my car would be done in 3 hours called back after 3 hours and Pete rudely told me that my car wouldn't even be ready until next week. That i Was told my car would be done in 3 hours called back after 3 hours and Pete rudely told me that my car wouldn't even be ready until next week. That it was on Friday and wasn't even sure when they would look at it. If he had told me that when I took it I would have taken it somewhere else. I picked up my car and he didn't even apologized or anything. Will tell all my friends about the rude attitude Pete has and to never go there again. I guess El Dorado Chevrolet doesn't care about their customers or for business if they have idiots like Pete working there!! More

We worked with Carl on the purchase of two Chevy Sparks. He was extremely friendly, warm, patient, knowledgeable, and flexible. We LOVE the the $$ we are saving on gas and this little Chevy is like a super He was extremely friendly, warm, patient, knowledgeable, and flexible. We LOVE the the $$ we are saving on gas and this little Chevy is like a super hero on the ice. It's a fun and comfortable little car and we are very happy. More

This is the first problem I have had with my vehicle. Chris was the solitary advisor on the Saturday I brought my car to the dealership. They still managed to remove the problem in less than an hour. I w Chris was the solitary advisor on the Saturday I brought my car to the dealership. They still managed to remove the problem in less than an hour. I waited a week for a special order part and when it came in, it took less than an hour to install. More

Super pressure to pay full sticker and high interest Super pressure to pay full sticker and high interest rates. Take a jar of Vaseline with you so it wont' hurt to bad. And be prepared for a berating i Super pressure to pay full sticker and high interest rates. Take a jar of Vaseline with you so it wont' hurt to bad. And be prepared for a berating if you don't squirm in their presence and give in to their ludicrous demands. More

We have had excellent sales and service since our first visit in 2006. And plan to return anytime we need to purchase another vehicle or need service. This dealership is outstanding in all respects. visit in 2006. And plan to return anytime we need to purchase another vehicle or need service. This dealership is outstanding in all respects. More