El Dorado Chevrolet

Jonathon was very helpful after the truck I went for was no longer available. There has been an issue with the passive unlock but ty arranged for me to get in and have it fixed without my having to leave th no longer available. There has been an issue with the passive unlock but ty arranged for me to get in and have it fixed without my having to leave the truck More

First time customer at El Dorado Chevrolet. . it's the way car buying should be. Our Sales Rep, Madi was top notch..very pleasant experience overall. . it's the way car buying should be. Our Sales Rep, Madi was top notch..very pleasant experience overall. More

They are very busy but were able to get my car problem identified and fixed in 5 business days as promised identified and fixed in 5 business days as promised More

Vehicle would not start and after hours and using other vehicles I got it started so I could get it to the service department. Lucas took great care of me, explained that one of my batteries had shorted in vehicles I got it started so I could get it to the service department. Lucas took great care of me, explained that one of my batteries had shorted internally and the other was weak. Replaced both batteries and got me on my way. More

Ty is always extremely helpful and pleasant to work with. Never take my vehicle any other place to be serviced. Never take my vehicle any other place to be serviced. More

I recently had an interaction with this dealership that I wanted to share. As a professional in the music industry and a part of several award-winning marketing labels, I understand the value of clear commun wanted to share. As a professional in the music industry and a part of several award-winning marketing labels, I understand the value of clear communication and exceptional customer service. I was genuinely excited about purchasing a vehicle from this dealership, as the website promoted the option to schedule a test drive. However, my experience took an unexpected turn when I scheduled a test drive and was later informed via phone call that a test drive was only possible after purchasing the vehicle. This misalignment between the website's promotion and the actual policy was quite disappointing. Given my background in marketing, I'd like to offer a suggestion that could potentially enhance the customer experience for others who visit the website. It might be beneficial to consider adding a clear disclaimer, such as "This is not for a test drive," to the "schedule a test drive" section of your website. This small addition could prevent any confusion and ensure that customers are well-informed before making their appointments. I believe that transparent and accurate representation of services is crucial in building trust and providing an exceptional experience for your customers. Making these adjustments can help prospective buyers make informed decisions and set the right expectations. I want to emphasize that my intention in sharing this feedback is to contribute positively to the reputation and success of this dealership. I genuinely value the importance of providing valuable insights that can lead to improvements in customer satisfaction and loyalty. I look forward to seeing how this dealership continues to excel in the future. Thank You More

Car problems happened 400 miles from home. Service advisor Stephen McAnally was fantastic! Warranty work was completed and GM returned my car to me through their Reconnect program. A potential Service advisor Stephen McAnally was fantastic! Warranty work was completed and GM returned my car to me through their Reconnect program. A potentially bad experience was handled with professionalism. More

Service center was helpful but the sales department is full of xxxx. I will make sure no one I know buys new from this place. Ty king was very good but like I said the sales department is full of it . I r full of xxxx. I will make sure no one I know buys new from this place. Ty king was very good but like I said the sales department is full of it . I regret buying from here. More