El Dorado Chevrolet

Great I have been going here for almost 3 years & ive always had excellent service! Oscar is usually who I go to for service & willie does a great job makin I have been going here for almost 3 years & ive always had excellent service! Oscar is usually who I go to for service & willie does a great job making sure everything is done correctly & fast. I always recommend friends & family to come here More

NO SERVICE OR PREFESSIONALISM AFTER THE SALE worst car buying experience i ever had, no service after the sale and deceptive business practices especially in the finance department, this place ne worst car buying experience i ever had, no service after the sale and deceptive business practices especially in the finance department, this place needs to be investigated by Chevy and the authorities. RUN AWAY. CERTAIN EMPLOYEES THERE ARENT ALLOWED TO TALK TO CUSTOMERS!1 BIG RED FLAG! More

Nothing but high-pressure sales tactics and games! RUN AWAY! I have been to this dealership several times in recent months. The front line sales guys are, with the exception of Joseph, just OK at best. Joseph I have been to this dealership several times in recent months. The front line sales guys are, with the exception of Joseph, just OK at best. Joseph took great care of me. Unfortunately, the problem is not with the salespeople - it's with their boss, Rusty. After looking at various cars and deciding on a model, we were handed off to Rusty to talk prices. He specializes in the high-pressure psychology sales tactics. Rusty fed me wonderful gems like... "I'm only going to give you my best price if you tell me you're going to buy a car today." "What's it going to take for you to make a deal today?" "We have a 'No No's' policy here at El Dorado." "If you leave [to research other cars], that tells me you really don't want this car." "As long as you're in my dealership, I'm going to work as hard as I can to get you to buy." I finally told him to stop talking because I was going to leave. He handed me off to another sales man and I left soon thereafter. My next stop was at Hyundai of McKinney - a refreshingly great dealership. I ended up buying a Hyundai from them a few days later - with absolutely no high-pressure sales tactics. You can read my review about how great my experience there was. Hyundai of McKinney is AWESOME! As a footnote, I should mention that I've had my previous Chevys serviced by El Dorado Chevy. They do a nice job and I have no complaints about their service department. My complaint is solely with the new car sales team - specifically with Rusty. More

The worst car buying experience of my life PSA:: If anyone is looking at buying a car, I would NOT recommend Eldorado Chevy in McKinney. I don’t like to call businesses out, but what I have exp PSA:: If anyone is looking at buying a car, I would NOT recommend Eldorado Chevy in McKinney. I don’t like to call businesses out, but what I have experienced there this week is nothing short of illegal. We suffered a hard pull on our credit to get the paperwork lined up and when we got there was given a car that was DIFFERENT than the one we had been negotiating on. Same model but was very dirty and had 400+ miles on it. Wasn’t told until we were minutes from signing. I’m appalled and feel totally shell shocked after the week I’ve had there.. scummy negotiation tactics, bait and switch type approach to selling cars. The manager had to call my husband to try to “smooth things over” (after he had been condescending to us and laughed about the situation in front of us) so we wouldn’t take legal action— which we still might. If you value your time or sanity, stay away from this place. More

Amazing service!!!! I would recommend this dealership to anybody and everybody my daughter and I experienced such excellent service they really went above and beyond for I would recommend this dealership to anybody and everybody my daughter and I experienced such excellent service they really went above and beyond for her first time buyers experience we encountered great customer service from beginning to end our consultant Jerome Johnson was the best , he really took care of us ...again wonderful customer service from all involved and very friendly ?????????? More

Great Service Director I ran into some problems, but Mr. Kennedy, the Service Director, and the owners resolved the matter and took care of me. Excellent management team. I ran into some problems, but Mr. Kennedy, the Service Director, and the owners resolved the matter and took care of me. Excellent management team. More

I'm a 100% Disabled stupid vwteran I have had a lot injuries and I'm not quickest thinker in world. Both memory and my thinking has taking it's toll. they gave me amost 8,000 in rebate I have had a lot injuries and I'm not quickest thinker in world. Both memory and my thinking has taking it's toll. they gave me amost 8,000 in rebates and took my truck 10,000$ and made me think I was getting the deal of s life time because I'm a Disabled veteran. And stupid Mr they stole my truck and took the rebates back and gave me a truck at MSRP cost all the time I thought I was getting a deal. And an outrageous payment thx eldorado. It took a week to get my manuels lol More

Awesome general sales manager I have to say that Jas Gill is one of the most customer friendly General sales manager I ever met. He goes out of his way to put customers first and I I have to say that Jas Gill is one of the most customer friendly General sales manager I ever met. He goes out of his way to put customers first and I feel respected and appreciated at his car dealership More

Nice folks, treated well. Overall it was a good experience considering going to a dealer is like going to the dentist. We told them we were approved with Wells Fargo and they Overall it was a good experience considering going to a dealer is like going to the dentist. We told them we were approved with Wells Fargo and they said fine. Then a couple weeks later the letters started arriving in the mail saying “we didn’t finance you this time but keep us in mind”... SIX DIFFERENT LENDERS !! Why would they do that to us? Now we have all these hard inquiries that wont be off till 2019. Thanks alot !! More

Very professional and let me know what was happening every I took my 2014 ford taurus in to fix the Electric heated/cooling seats, get new tires and car completely detailed. They had to order the tires but I k I took my 2014 ford taurus in to fix the Electric heated/cooling seats, get new tires and car completely detailed. They had to order the tires but I knew the would because no one keeps the size in stock. And when they couldn't find what was wrong with the seats they took it to a guy that specializes in the seats. When I got my car back three weeks after I dropped it off it sparkled inside and out. I loved how They called me every step of the way to tell me what was happening with my car. I will totally go back again!!! More