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El Dorado Chevrolet
McKinney, TX
2,413 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,413 reviews
June 25, 2023
Always helpful and quick. Lucas made sure to answer all questions and explain the process. Lucas made sure to answer all questions and explain the process. More
by Jdaniel1210
Verified CustomerEmployees Worked With
Other Employees :
Lucas , Robert Richmond
June 24, 2023
Friendly service, did the service in a timing manor, will take my cars to this dealership for servicing. take my cars to this dealership for servicing. More
by jarsop87
June 23, 2023
From the salesman to service dept I have nothing but great experience with this dealership great experience with this dealership More
by SHARLOTTEQUALLS
June 23, 2023
Jack Taylor was awesome. By far he made the experience a good one. A+ grade By far he made the experience a good one. A+ grade More
by MORGANTRAVIS36
June 22, 2023
By far the worst customer service I have ever received. I would rather attempt to return my gear to CIF 20 times than ever step foot on that property again. From the moment I walked in the door, until the I would rather attempt to return my gear to CIF 20 times than ever step foot on that property again. From the moment I walked in the door, until the time that I left, I was treated with nothing but disrespect. Is this bc I’m a woman? Or bc I’m a military veteran? I went there to test, drive a specific vehicle with a check already in hand from my bank. Come to find out, I was sold a vehicle that didn’t even work. These morons had to jump start it and no one thought I should know until I signed on the dotted line. The punk who test drive the vehicle with me “didn’t know where I should drive to” and neither did I as I was not from there, as he sat texting on his phone. He also argued with me constantly about the price, which was (I’ll admit) set several thousand dollars below KBB value. But not after he tacked on countless RIDICULOUS fees and then ARGUED with me about them. So why set the price so low if that’s not how much you want to sell it for? To make matters worse, as I waited for the part to be replaced, NO ONE contacted me about when it would be ready or where to pick it up at, as I was originally told “I will drive it to you myself (I drove two freaking hours for this vehicle). I ended up having to drive half way as “that’s too far for us”. I had to hunt them down, I had to make all the phone calls, I had the unanswered calls and e-mails. Horrible!!! I still can’t get a hold of the finance manager, over a week later, who said “I’ll send the documents to right now”. Fortunately for me, I learned a number of valuable lessons that day on how to purchase a vehicle. More
by S.MARSH81
Employees Worked With
Those idiots at the used car lot
