El Dorado Chevrolet
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Be sure you know the amount you’ll be paying ahead of time for service or you too could be charged over $180 for and air filter and cabin air filter. Ridiculous. time for service or you too could be charged over $180 for and air filter and cabin air filter. Ridiculous. More
I always had to call to get updates and when picking up my car I transferred all my stuff from my aunts car to mine . My car would not start at the dealership just got the paperwork for it . On top of two my car I transferred all my stuff from my aunts car to mine . My car would not start at the dealership just got the paperwork for it . On top of two technicians not finding gear slippage that another Chevy said there was gear slippage they couldn’t “ find anything “ . I had the porter jump start my car and it wouldn’t start I asked him to get the advisor and he refused to come over . I mean is this how y’all handle your customers ? Had my car for almost a month I had to call for updates and found nothing with a warranty that’s fixing to expire on December 13th. Then an advisor who won’t help me like the technicians didn’t check the battery and do a multipoint inspection which I never received . I’m a technician myself so I know how things work . I will never bring my car back here . Horrible service !!! More
Great group of people! ! I will be doing more business with them and recommend them to others ! I will be doing more business with them and recommend them to others More
No need to drop my vehicle off on Monday morning that needed a few hours of work to not get it back on Friday. I had to stop by on Friday to find out what was taking so long. I was then told by Jose oh i needed a few hours of work to not get it back on Friday. I had to stop by on Friday to find out what was taking so long. I was then told by Jose oh it’s ready my technician just finished. Eldoraldo Chevrolet you are better than this!!! More
I don’t have any real complaint with Eldorado Chevrolet. I am dissatisfied with my particular truck. Within the last 12 months I have had 5 mechanical failures, some of which have required multiple attempts I am dissatisfied with my particular truck. Within the last 12 months I have had 5 mechanical failures, some of which have required multiple attempts to repair. I am at the point I can’t trust that this truck will last, making it necessary to soon move on to a different vehicle. Chevy trucks have long been my preferred truck, but I am considering moving to a different brand. More
always very good but am disappointed that when I leave messages for Lucas to call me back {2 or 3 times for this appointment, I never received a call back.} Lucas has always been great and he was this tim messages for Lucas to call me back {2 or 3 times for this appointment, I never received a call back.} Lucas has always been great and he was this time but I was disappointed that I left messages with no response . More
Everything was great. Jim and Greg were courteous and helpful despite being a difficult customer. Jim and Greg were courteous and helpful despite being a difficult customer. More
Friendly and service is always as promised and on time. Very helpful in answering questions. Very helpful in answering questions. More
Brought vehicle in for recall on tail gate and problem with rear cameras. Tim Barnett was great. He communicated with me through out and kept me informed with what was happening. with rear cameras. Tim Barnett was great. He communicated with me through out and kept me informed with what was happening. More