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El Dorado Chevrolet
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My truck has been in the shop for the last couple of months and I still haven’t gotten it fixed so I had to go to classic Chevrolet and Denison. I don’t feel like a valued customer. I just feel like ano months and I still haven’t gotten it fixed so I had to go to classic Chevrolet and Denison. I don’t feel like a valued customer. I just feel like another number that you guys are trying to keep in your Service department. I wasn’t treated very well and now this is going to be the third time I’m paying for a warranty of $100 that all of this stuff should’ve been fixed the first time at El Dorado Chevrolet, but it wasn’t it was given back to me and told me mistakes and then I would drive down the street and The Check engine light would turn back on. Stephen felt like he was doing me a favor by giving me a loaner car when loaner cars come with my warranty. I’m just happy that somebody from another dealership called me and came down and actually picked my vehicle up and dropped a vehicle off for me. I shouldn’t have to pay for a warranty twice there and then you guys still didn’t fix it. More
The seller and I mader an agreement on an specific price and now that I see the final price it is $3K above of the agreement. I never got the papers I signed for the vehicel nor the ones of the financing. N and now that I see the final price it is $3K above of the agreement. I never got the papers I signed for the vehicel nor the ones of the financing. Now I feel I was robed $3K More
I i do not use el dorado chevrolet, i keep getting surveys. Maybe you all should get your s***, right surveys. Maybe you all should get your s***, right More
Everyone was very friendly and helpful. Service was quick and my problem was fixed with no problems. Service was quick and my problem was fixed with no problems. More
The initial buying experience was excellent. However, the sales person did not listen to my requests and had the car washed which left swirls in the paint. Over the next two weeks they promised However, the sales person did not listen to my requests and had the car washed which left swirls in the paint. Over the next two weeks they promised they'd fix it and they didn't return it to the factory finish. When I told them this, they ghosted me. They should pay for a paint correction to get the finish back to the way it was from factory since I bought a new car, not a used one. More
Numair is excellent and went above and beyond to ensure I had a loaner available while car was in service. However after I got the car back, the bumper was not fixed as promised and is still off from the sid had a loaner available while car was in service. However after I got the car back, the bumper was not fixed as promised and is still off from the side. More
Jose D in service was great. But the parts dept leaves a lot to be desired. They ordered the wrong part and when it came in they put it on the shelf instead of notifying me. So I But the parts dept leaves a lot to be desired. They ordered the wrong part and when it came in they put it on the shelf instead of notifying me. So I’m still waiting. More
Muy sactisfecho, resaltó el gran servicio de Óscar, jesii y Veronica, te hacen sentir importante , un excelente lugar y Veronica, te hacen sentir importante , un excelente lugar More