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El Dorado Chevrolet
McKinney, TX
2,454 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,454 reviews
January 18, 2025
I liked the salesman I dealt with however, I didn’t care for the dealerships tactics. they advertised a really big discount but then added over $2400 worth of accessories that they wouldn’t come off of. We for the dealerships tactics. they advertised a really big discount but then added over $2400 worth of accessories that they wouldn’t come off of. We had been warned by a couple of people, but we’re just looking at the dollar signs. We had one dealership tell us if they weren’t willing to take the Cost of the extra accessories off the price to turn around and walk out of the dealership. I had told the other dealership exactly what I was told the “accessories” were And they informed me that Eldorado should be able to take that cost back off and if they wouldn’t to walk out the door. Even though Eldorado would not take the cost off, we still bought from them simply because they were still about $1500 cheaper than the other two dealerships that we were talking to. We let the savings predict our purchase from them. If it would not have been the last day of the year and. after 6 PM, we probably would’ve went ahead and walked back out of the dealership. When we got there, we were informed that they were having their crew detail it. We did see them working on it when we pulled in the parking lot and that seemed to be a good thing. When we test drove it, my wife did find two plastic pieces in the back door cubby. They ended up being covers for where I guess a car seat hooks in. A few days after the purchase, we found out how good their Detail crew was. My wife was putting something in the backseat and noticed something green up under the front seat. It ended up being a cushion pad off of a car seat. She also found candy under the other front seat that we suppose kids of the person with the car seat had dropped. My wife is not very happy that they didn’t clean the vehicle up any better than that. my parents had actually had a similar experience, of a vehicle not being thoroughly cleaned, when they bought from El Dorado‘s sister store in Sherman. Needless to say, my parents Aren’t planning on buying another vehicle from them and the next vehicle that we buy will not be from them even if we have to pay more at another dealership. The only reason I gave them a 3 is because we liked the salesman More
by KBFROGGY547
Verified CustomerEmployees Worked With
Jeff Gunter 4.5
January 18, 2025
Lucas at service department. Is the best service technician I have ever experienced. Excellent customer service! Makes my experience pleasant every time I am there for service. Is the best service technician I have ever experienced. Excellent customer service! Makes my experience pleasant every time I am there for service. More
by BRYAN.CALTON
Employees Worked With
Lucas Ashton
January 18, 2025
It's easy to get my vehicle sin and out. The work is done on time and done right. The work is done on time and done right. More
by corvette0708
January 18, 2025
The maintenance work was done more quickly than expected. The service department was clean, efficiently run and very friendly. My family will be back with our vehicles in the future. The service department was clean, efficiently run and very friendly. My family will be back with our vehicles in the future. More
by RON.TROMBONE.HOES
Employees Worked With
Tim
January 18, 2025
Always nice and courteous. Very helpful and knowledgeable. The staff is always easy to work with. They have great people that are nice and take me to work. Very helpful and knowledgeable. The staff is always easy to work with. They have great people that are nice and take me to work. More
by KIMQ107
January 18, 2025
Terrible service. I left before they started . Bla bla bla bla bla bla bla bla I left before they started . Bla bla bla bla bla bla bla bla More
by HANDY.BANDY
Employees Worked With
January 17, 2025
Lucas was my service specialist. He was knowledgeable—professional and courteous. He was outstanding!! All the staff made you feel welcome!! He was knowledgeable—professional and courteous. He was outstanding!! All the staff made you feel welcome!! More
by MKTURNER19
Employees Worked With
Other Employees :
Lucas was outstanding!! He was the Best of the Best!! I can’t thank him enough for taking care of everything!!
January 17, 2025
Great customer service, quick repair word word word word word word word word word word word word word word word word More
by TOMSKI4
January 17, 2025
Always good service and staff. Easy to get in and out and a positive experience. Have not gone anywhere else in years. Easy to get in and out and a positive experience. Have not gone anywhere else in years. More
by M-DBARKER
