Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
El Dorado Chevrolet
McKinney, TX
2,669 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,669 reviews
Verified Customer
June 18, 2024
Service adviser, Anthony, was pleasant and friendly. Turnaround for oil change and tire rotation was pretty much as expected for a dealership visit. What wasn't expected when preparing to hop into the c Turnaround for oil change and tire rotation was pretty much as expected for a dealership visit. What wasn't expected when preparing to hop into the car to leave were the very visible grease and oil smudges that the service crew member left on the driver seat, seat back, arm rest, interior console and steering wheel. Not cool. I brought this to the attention of the service desk/cashier, who arranged for the oily mess to be cleaned. More
by RONMPITTMAN
Employees Worked With
Anthony
June 18, 2024
The salesperson named Vladimir called my wife two times in the middle of the night at 2:16am and 2;25 am . This was the night he delivered the truck, He also texted my phone at 2:53 am. He called her bab in the middle of the night at 2:16am and 2;25 am . This was the night he delivered the truck, He also texted my phone at 2:53 am. He called her baby. Very unprofessional and unnerving, considering he has all our personal information. More
by RACHEL3165
June 18, 2024
Ty King once again out performed himself - I stopped in unannounced in the early a.m. asked how quick he could do an oil change and he honestly said 1-1.5 hours based on the vehicles ahead of me and I must unannounced in the early a.m. asked how quick he could do an oil change and he honestly said 1-1.5 hours based on the vehicles ahead of me and I must say both lanes were full of vehicles. I asked if he could get me in around 11:30 because I had an appt I needed to get to- he said he would. I showed up at 11:35 and he had me in and out within 30 minutes - Once again great job Ty - I was in 2 weeks ago to get some paperwork on my sons vehicle and Ty even remember why I needed it and asked how it all went. Now that is customer service. More
by McClureJa
Employees Worked With
Ty King
June 17, 2024
I would have my truck serviced at Eldorado Chevrolet again when regulator maintenance is meeded again when regulator maintenance is meeded More
by Lfrapsd
June 16, 2024
Stephen was Very knowledgeable and a massive help, he made sure I was updated as much as he could. made sure I was updated as much as he could. More
by Daniel Mack
June 16, 2024
Service could be a little quicker for an oil change, especially with an appointment. Parts counter person was very helpful, forgot his name. All and all a good service. especially with an appointment. Parts counter person was very helpful, forgot his name. All and all a good service. More
by Bob
Employees Worked With
Shaun Mcanally
June 16, 2024
This was a great experience. Ricky was patient and gave me the space I needed to confidently make the decisions. Ricky was patient and gave me the space I needed to confidently make the decisions. More
by PJ_WILKERSON
