El Dorado Chevrolet
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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When i arrived, several advisors were standing around without customers and failed to ask if i needed help until i sat down. Once i was helped, the advisor i was put with was very rude. Stated even thoug without customers and failed to ask if i needed help until i sat down. Once i was helped, the advisor i was put with was very rude. Stated even thought i booked an appointment for 5 online and they close at 7, they may not be able to get me in. Once my vehicle was done, the advisor emailed me letting me know it was done. Didn't call or text, luckily i checked my email and only live minutes from the dealership so i was able to make it in time to pick up prior to the department closing. More
Great customer service. Management and the sales rep went above and beyond to make sure I was happy with the truck I bought. Recommend this dealership highly. Management and the sales rep went above and beyond to make sure I was happy with the truck I bought. Recommend this dealership highly. More
Quick and painless Had the vehicle I wanted and made a seamless purchase. 10 out of 10 would buy again. seamless purchase. 10 out of 10 would buy again. More
It was a quick sale and trade-in. They did not tell us until in the sales office that the car had been used as a loaner car for a few months. By that time we had already cleaned out t They did not tell us until in the sales office that the car had been used as a loaner car for a few months. By that time we had already cleaned out the Buick that was being traded in. The license plates off my car had been put on the new car. So we proceed with the sale. The new car has so many safety devices to make it safer. I've got lots to learn. More
Quick and painless Had the vehicle I wanted and made a seamless purchase. 10 out of 10 would buy again. seamless purchase. 10 out of 10 would buy again. More
Everyone at the dealership was very friendly and accommodating—thank you for that. Overall, we had a great experience purchasing the vehicle. The only feedback I have is that the process took about accommodating—thank you for that. Overall, we had a great experience purchasing the vehicle. The only feedback I have is that the process took about 6 hours, even with just one short test drive (15-20 minutes), no significant negotiating, and a straightforward financing approval. We wondered if there might be ways to make it a bit more efficient in the future. Thanks again! More
Tim was very nice and helpful i really thank you for helping me out. I'll be back. Thank you and Merry Christmas 🎅 helping me out. I'll be back. Thank you and Merry Christmas 🎅 More
Customer service was great. My service person listened to my concerns. He is a great service customer. My service person listened to my concerns. He is a great service customer. More
Sale went thru Michael, but Michael passed us off to Daniel who’s obviously younger and newer to the business, but his customer service aptitude and attitude were outstanding, Daniel will be just fine i Daniel who’s obviously younger and newer to the business, but his customer service aptitude and attitude were outstanding, Daniel will be just fine in the business. Michael obviously a seasoned professional, Rusty as well. Just overall very satisfied with how they all took care of us. More



