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El Cerrito Honda

El Cerrito, CA

4.9
524 Reviews

11755 San Pablo Ave

El Cerrito, CA

94530

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Showing 524 reviews

September 04, 2019

Janne was great! I have been a faithful customer of Honda of El Cerrito since I bought my 1st Honda in 2006. I was disappointed when it was time for me to purchase my More

by maryanntyler4150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Santiago, Janice Anne "Janne" Ramirez, Anna Mora
Sep 10, 2019 -

El Cerrito Honda responded

Dear maryanntyler4150, Thanks for taking the time to post your review. We appreciate you giving us the opportunity to earn your business. We are very happy to hear that Janne was such great help in your car buying experience. Welcome to our Honda of El Cerrito family. Please let us know how we can help in the future. Have a great weekend. Best Regards, Larry Maxson General Manager

September 03, 2019

Great experience It has been a wonderful experience working with Jan. She is professional, pleasant and efficient. She helped us navigate through the purchasing proce More

by Honda Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Anne "Janne" Ramirez, Rick Guerin, Jorge Flores, David Saechao, Josh Franklin
Sep 10, 2019 -

El Cerrito Honda responded

Dear Honda Review, Thank you for your awesome feedback. We are glad to hear that Janne was able to give you the excellent service that both of you deserve. We look forward to giving you another great customer service on your next visit. It's experiences like yours that really keep us motivated! Have a great weekend. Best Regards, Larry Maxson General Manager

September 01, 2019

Test & purchase civic hatchback Patricia on internet then Janice for test drive and going over the controls with me then setting up my I-phone to the cars system for me. After with J More

by noraterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Corvera, Janice Anne "Janne" Ramirez, Jorge Flores
Sep 06, 2019 -

El Cerrito Honda responded

Hi Noraterry, we are very happy to have provided you with such a positive experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of El Cerrito. Welcome to our Honda Family. Please let us know if there is anything else we can do for you; we are more than happy to help. Have a great day. Best Regards, Larry Maxson General Manager Honda of El Cerrito

September 01, 2019

Today was a real test of faith and team work. Dreams works Jan is incredible! Love that lady ! Thank you to Michael and Rick ! I really appreciate you all ! I will forever be apart of the Honda family ! More

by cortney_jacynthia23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Anne "Janne" Ramirez, Rick Guerin, Jorge Flores, Michael Purvis
Sep 06, 2019 -

El Cerrito Honda responded

Cortney_jacynthia23, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day. Honda of El Cerrito Team

Sep 06, 2019 -

El Cerrito Honda responded

Cortney_jacynthia23, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day. Honda of El Cerrito Team

August 24, 2019

Great car-buying experience Purchased a 2012 Honda Fit two weeks ago and so far couldn’t be happier. It may be par for the course in terms of industry standard, but they took the More

by Cjs0129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elsa Hudley, Jason Towns-Slaughter
Aug 30, 2019 -

El Cerrito Honda responded

Dear Cjs0129, Thank you for taking the time to share your positive service & buying experience with our dealership. Elsa and Jason are 2 of many of our greatest team players when it comes to great customer service . We are glad we could help you suit your needs. Your total satisfaction is very important to us and we are glad you were pleased with the service provided from our members. Congratulations again on your new vehicle. Have a wonderful day. Best Regards, Larry Maxson-General Manager

August 16, 2019

Best first car experience EVER!!! Josh was a great salesperson! From the moment we walked in he made us feel totally welcomed. He was super enthusiastic about finding the right car for More

by ogxeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Franklin
Aug 21, 2019 -

El Cerrito Honda responded

Dear Ogxeman, Thank you so much, for the outstanding review. We really appreciate the time you took to leave us your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Josh. Your exactly right, Josh is very fun to work with. High energy and easy going. Please don't hesitate to r each out if there's anything additional we can do for you. Have a great weekend. Best Regards, Larry Maxson General Manager Honda of El Cerrito

August 07, 2019

Silvia is Superb People love Silvia for a reason.She is treats every customer like family and wants you to be comfortable and happy with your choice. She truly spends More

by Kate&Ike2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia
Aug 10, 2019 -

El Cerrito Honda responded

We appreciate your positive review about your recent experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of El Cerrito. Have a great weekend. Best Regards, Larry Maxson General Manager Honda of El Cerrito

July 31, 2019

Sylvia was the best ! I highly recommend if Sylvia , she was great at helping me and family and had lots of patience for first time buyers if you go there ask for More

by Garciaequihua92610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia, Michael Purvis
Aug 02, 2019 -

El Cerrito Honda responded

Garciaequihua92610, we really appreciate your feedback. Thank you for taking the time to leave a review for us at Honda of El Cerrito. Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. We are always here for you and all your vehicle needs. Have a great weekend. Best Regards, Larry Maxson General Manager Honda of El Cerrito

July 31, 2019

Awesome customer service All I can say is that Silvia Garcia the best Council of sales. And every time I would ask her a question she new how to answer with knowledge and exp More

by Reyes49@707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia, Michael Purvis
Aug 02, 2019 -

El Cerrito Honda responded

Dear Reyes49@707 , Thank you for taking the time to write us a review. We are very happy that you were satisfied working with Silvia here at our dealership. We look forward to helping with all your future auto needs. Customer service and satisfaction are very important to us and we do our best to treat our customers like family. Have a great weekend. Best Regards, Larry Maxson - General Manager Honda of El Cerrito

July 28, 2019

Wonderful experience! Wonderful service. Silvia was a pleasure to work with. She helped me get my first car and helped with a affordable plan that worked for me. I felt wel More

by emp130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia, Anna Mora
Jul 30, 2019 -

El Cerrito Honda responded

Emp130, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of El Cerrito. We hope to be of service to you again in the future. Have a nice day. Best wishes, Honda of El Cerrito

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