El Cerrito Honda

She is very helpful, patient, and willing to assist me to fix any problem, for example, car insurance. I am glad to meet her as my dealer. fix any problem, for example, car insurance. I am glad to meet her as my dealer. More

We worked with Silvia with our most recent purchase. we are very pleased with our new car! Silvia and the Honda El Cerrito team are the best! are very pleased with our new car! Silvia and the Honda El Cerrito team are the best! More

Excelente servicio Silvia es muy amable y tiene mucha experiencia en la venta de carros y el financiamiento nos ayudó bastante para conseguir nuestro auto experiencia en la venta de carros y el financiamiento nos ayudó bastante para conseguir nuestro auto More

Loved the entire experience at honda of el cerrito was helped by silvia garcia, she helped me find the exact car i was looking for! helped by silvia garcia, she helped me find the exact car i was looking for! More

Silvia was very helpful and kind. She made me feel like we knew each other for years. She did everything in her power to help me. we knew each other for years. She did everything in her power to help me. More

I was on a road trip and a truck kicked up a rock breaking the fog lamp on my 2017 Ridgeline. I wanted to replace the lamp before my long trip home. I explained my problem to the El Cerrito service r breaking the fog lamp on my 2017 Ridgeline. I wanted to replace the lamp before my long trip home. I explained my problem to the El Cerrito service representative on the phone, priced out the work (both parts ad labour) and was quoted a price of $225. Based on these representations I scheduled an appointment to get the work done. When I showed up for the appointment the only additional piece of information I provided was that I was from out of town. I was told that , the job would be almost twice as expensive as the amount I had been quoted on the phone - $410 - including two hours labour (at $160 per hour), the parts had not been ordered (as I had requested) and that the work could not be done until the next day. Honda of El Cerrito wasted my entire morning with this charade. Replacing the fog lamp assembly has to be done on a hoist but largely involves removing a cover plate (eight bolts and four clips), disconnecting the old fog lamp assembly (three screws), putting in the new fog lamp assembly (three screws), testing the new assembly and replacing the cover plate. In my opinion, the labour estimate was grossly inflated - either that or they have the slowest technicians in the Bay Area. In any event, my experience with Honda of El Cerrito is that you cannot rely on anything they say to you on the phone - that's just the hook to get you into the dealership. In addition, the service reps. will try to charm you into paying as much as possible for your repairs - especially if you're from out of town or don't know much about motor vehicles. If you don't believe me, read a few more of the negative service reviews (not the ones that look like they were written by the service managers family) where they seem to have have employed similar practices in the past. I love my Honda but not this particular dealership. More

Elsa,Silvia and Jorge are they are people whit whom you can work and they are and acceptable people to work and reach a deal can work and they are and acceptable people to work and reach a deal More

5 star service Thanks Janice for being such a Great sales lady. We showed you the car we wanted, we test drove it, signed some papers and we got our car. Thanks for Thanks Janice for being such a Great sales lady. We showed you the car we wanted, we test drove it, signed some papers and we got our car. Thanks for being so transparent with the buying process and explaining everything to us. We loved working with you! Also, Phil, thanks for making the financial portion of the deal pain- free! You were so thorough with everything and thanks for such a good deal. We will for sure be referring Janice and the team of Honda of El Cerrito to my friends and family. More

These two were very kind and helpful with all of my questions and concerns with the needs of what I needed and wanted in a vehicle. questions and concerns with the needs of what I needed and wanted in a vehicle. More

Ask for Silvia Garcia - 2019 Passport Purchase In my search for a new car, I reached out to many dealers via the internet. One dealership and person stood out. That would Sylvia Garcia of Honda of In my search for a new car, I reached out to many dealers via the internet. One dealership and person stood out. That would Sylvia Garcia of Honda of El Cerrito. Because of the relationship we created via phone calls and emails, I traveled 100 miles to purchase my new car. Not only was Sylvia great, the whole complete staff at Honda of El Cerrito was very professional. I am very satisfied with Honda of El Cerrito and would purchase from them again. Thanks to everyone! More