El Cerrito Honda
El Cerrito, CA
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I was offered the "right price" from another dealership for the 2020 CRV Touring but Silvia Garcia made such a huge impression on me during the test drive that I just had to buy from her! The good news is for the 2020 CRV Touring but Silvia Garcia made such a huge impression on me during the test drive that I just had to buy from her! The good news is that Honda of El Cerrito matched the offer and I was able to support her excellent customer service and knowledge about the 2020 CRV. To be VERY clear, I went out of my way just to make this purchase for my family with HER. Honda of El Cerrito will have my loyalty for sales and service if they keep employing staff like Silvia! She was the only person who approached me outside when I arrived at the dealership without an appointment. There were a couple of sales men outside as well but they looked at me and kept talking to each other. As a woman of color, that meant a lot to me. She never rushed or pressured me into making a decision the day of my test drive. I purchased the vehicle 3 months later and her warm disposition and character sold the car. Keep up the great work Silvia! YOU TOTALLY ROCK!! More
wonderful I had a LOVELY time with the people I met at HONDA of El Cerrito!!! They are the reason I have this Beautiful car!!! In fact that"s her name, "Beauty I had a LOVELY time with the people I met at HONDA of El Cerrito!!! They are the reason I have this Beautiful car!!! In fact that"s her name, "Beauty"!!! Actually her full name, right now, is Black Beauty EXL, extra Luscious!! like me!!!! I first met Assad Arshad, ladies sooo handsome!!! and soo kind and knowledgeable!!! he"s a doll!! Then I met Mike, he's handsome as well, likes to fish and he tried to help me a lot!! Then I met Siliva Garcia, she's a DOLL!!! Smart, funny, and sooo knowledgeable as well!!!I had a blast with her!!! sooo much fun!! The rest of the team rounds out to the "the Big Boss" Rick, ladies another handsome MAN!! And then I met Anna!!! Wow she's Tech Queen!! Such a great experience!!! Thank You All!!! More
Exceptional Customer Service and Experience Leased a 2020 Honda Passport and love it. Test drive planning and negotiation of lease price was handled on-line and was a breeze. Anthony and Silvia Leased a 2020 Honda Passport and love it. Test drive planning and negotiation of lease price was handled on-line and was a breeze. Anthony and Silvia were amazing representatives of the dealership and Alvaro helped seal the deal. I recommend visiting this dealership and their representatives strongly. More
Bought A Honda Fit I highly recommend this dealership. Each person I met there has been accommodating and friendly. Silvia was highly knowledgeable when explaining to me I highly recommend this dealership. Each person I met there has been accommodating and friendly. Silvia was highly knowledgeable when explaining to me the difference between the LX and EX. The team at El Cerrito (Silvia, Mike, and Jason) worked past closing time (sorry about that!) to help me choose the best car for me at the price I was comfortable with. If you want a knowledgeable, friendly, and patient staff, you can't go wrong with Honda El Cerrito. More
Mehdi Nadimi was very helpful and took his time to explain and demonstrate the car features. Overall an excellent experience. We greatly appreciate his effort. explain and demonstrate the car features. Overall an excellent experience. We greatly appreciate his effort. More
Thank you to Sylvia and thupten for helping helping us with our car purchase. Sylvia kindness and expertise is everything, Sylvia reach out to me over the course of the week to make sure that my car purch with our car purchase. Sylvia kindness and expertise is everything, Sylvia reach out to me over the course of the week to make sure that my car purchase was satisfying she is very welcoming and caring towards her customers! If you are looking to shop here expect nothing but fairness ❤️ More
Silvia Garcia is great! She is patient and nice and always being willing to answer our questions. She is also trying to stand in our shoes and giving us the best combo. always being willing to answer our questions. She is also trying to stand in our shoes and giving us the best combo. More
Had very pleasant experience finding a car to buy The environment is very pleasant. Service people and sale representatives are very friendly and helpful. We were looking for a car for my niece wh The environment is very pleasant. Service people and sale representatives are very friendly and helpful. We were looking for a car for my niece who is a fresh college student. The sales representative helped us find a perfect car for my niece with an excellent deal. We were very pleased. More
Silvia helped us with the Honda Civic purchase. She is very helpful and friendly. She gave us good price and answered all questions patiently. She also help us with the insurance. It was a great experienc very helpful and friendly. She gave us good price and answered all questions patiently. She also help us with the insurance. It was a great experience for us. More